Commercial Agreement Manager 21 views

Band: 4

Salary: £43,575 – £48,438

Location: Liverpool, Birmingham, Norwich or Newport

Term: Permanent

Hours: Full time

Closing Date: 22/04/24

Do you want to undertake a career opportunity in one of CCS’s highest profile category groups?

Do you want to lead in delivering significant growth opportunities this year and deliver market leading solutions to the public sector?

Do you want to take on an exciting opportunity to help build your commercial capability in CCS?

Job Summary

Reporting to the Category Lead, the Commercial Agreement Manager is a key part of the Category team and has responsibility for ensuring the effective day to day management of Commercial Agreements (frameworks). This demands a significant level of customer and supplier relationship management, which are integral parts of the role.

Some travel will be required to customer and supplier premises and other CCS offices across the United Kingdom.

Commercial Directorate Overview

Commercial is the largest directorate in CCS and is responsible for the design, development, implementation and management of our commercial agreements, which are used by our customers across the public sector. We have helped our customers:

• spend more than £34 billion through the agreements we create

• enjoy more than £3.5 billion in commercial benefits annually through our agreements

Category management sits at the heart of CCS. We use our deep knowledge and expertise of public sector suppliers, to create market and category strategies. These strategies are used within CCS to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Our skills are also used in carrying out commercial policy, development of new products and services and supplier relationship management.

Team Summary

This is an exciting opportunity to join our Construction Team which manages over £2bn of CCS’s c.£30bn spend. We are a supportive team of highly-experienced construction, procurement and category management professionals.

We support construction projects and programmes of national UK significance – helping the public sector to build back better.

Key Responsibilities:

• End to end Category management of our Commercial Agreements

• Undertaking continuous customer and supplier relationship management, collection of supplier and customer management information, financial reporting, updating and analysing multiple data sources to identify trends and spending behaviours, alongside general commercial agreement management activities.

• Supporting the Category Lead in updating and developing the category strategy and presenting it to key stakeholders.

• Implement and support initiatives to retain and attract customers across the construction categories in collaboration with other parts of the organisation.

• Supporting the development of other team members, ensuring resilience in the team either directly or through a matrix managed style approach.

• Identifying and providing recommendations for improvement of processes and implementing solutions to the benefit of CCS.

• Maintaining and analysing data from a variety of digital systems for which full training will be provided.

• Communicating effectively to personnel of differing levels of seniority, using a variety of styles and methods that match the audience.

• Work across the category in a collaborative manner and on occasions lead and/or represent the Construction team on agreed corporate initiatives.

• Supporting and at times, leading on the procurement of future commercial agreements.

Essential Criteria (To be assessed at application stage):

• Demonstrate strong commercial acumen with the ability to analyse data and make informed commercial decisions

• The ability to lead on supplier and customer activities across the category, providing commercial support, advice and challenge

• Experience of category management, developing and maintaining robust category strategies and commercial agreement management.

• The ability to work proactively and collaboratively, in partnership with key stakeholders, leading, motivating, influencing and persuading both internally and externally to drive innovation and value for money, whilst developing customer commercial capabilities.

Desirable Criteria (To be assessed at application stage):

• Experience and understanding of construction markets.

In the event of a high number of applications, the desirable criteria will be used as a second sift.

Success profiles (To be assessed at interview stage):

Behaviours:

• Leadership

• Working Together

• Changing and Improving

• Communicating and Influencing

Experience

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

What we will offer you, here are some of the benefits you can expect:

• Competitive salary

• Generous pension scheme

• A discretionary non-contractual performance related bonus

• Working remotely in addition to working in advertised office location

• Flexi time scheme (available for B1-B6)

• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

At CCS, we actively support, promote and celebrate our differences for the benefit of our employees, suppliers and customers. CCS is proud to be an equal opportunities employer. CCS believes that diversity and inclusion is critical to our success and we seek to recruit, develop and retain the most talented people.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 22nd April and interviews will be held WC 6th May either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.

Complaints procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk

 If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk