Customer Propositions Manager – Transformation Programme 38 views

n line with our Global strategy and purpose, we have an opportunity for a Customer Propositions Manager to join the UK Transformation Programme, the largest business transformation programme at Allianz, it’s purpose to harmonize, simplify and scale Allianz assets across the entire Group to the benefit of OEs, employees and, ultimately, customers. This is a massive undertaking in every respect that puts Allianz at the forefront of industry innovation.

 

 

About the Role

 

Working within the Customer Proposition Team in Commercial Market Management you will develop, co-ordinate and manage product development through the provision of market research and project management, with a core focus on the UK Transformation programme and its product implementation roadmap.  In close cooperation with account management teams and branches, you will be responsible for developing value propositions, based on customer insight and segmentation and bringing them to the commercial insurance market.

 

Key Accountabilities:

  • Evaluate & monitor Allianz Commercial product offerings versus customer segments and competitors.
  • Participate in development of commercial end customer segmentation.
  • Act as customer insight champion for each commercial segment.
  • Identify business opportunities and generate product ideas.
  • Deliver new and refreshed customer propositions via a defined product development process.
  • Manage the launch of new propositions, including the preparation and delivery of branch training activities.
  • Monitor the market success of newly launched propositions and initiate corrective action where appropriate.
  • Manage the product development process, with a focus on embedding modularised products linked to the Allianz Product Library and meeting the modular needs of the business going forward via the UK Transformation programme.

 

About You

Skills and Experience

We’re looking for an individual with a detailed understanding of the commercial insurance business, the markets in which we operate and the expectations of our customers, you’ll be able to demonstrate / have experience in:

  • Strategic and innovative thinking with strong analytical skills with a good understanding of numbers.
  • Strong project management and planning skills, with the ability to multi-task and work to tight deadlines.
  • Awareness of UK market commercial product structures and wordings.
  • Influencing and negotiation skills, with the ability to communicate at all levels.
  • Ability to work in multidisciplinary teams.
  • Ability to confidently present to varied audiences using a variety of media.

Qualifications     

  • Degree qualification preferred.
  • CII or significant progress towards CII qualification.

 

 

 

What We Will Offer You 

 

This is an exciting time to join the Transformation Programme, we’re in our 3rd year and writing the next chapter, which will revolutionise how we do business in the future.  The expectation of the business is high, we work at pace and you’ll be busy, however, this is a great opportunity to work with a highly talented team and showcase your expertise.  You’ll combine working from our Guildford or London office (once a week) with working from home.

 

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from, including, retail discounts, discounted insurance cover and our newly launched ElectriX car purchase scheme, so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

  • 30 days holiday & bank holidays, with the flexibility to buy / sell 5 days
  • Annual performance related bonus
  • Car allowance
  • Private medical cover
  • Contributory pension scheme
  • Development days
  • A discount up to 50% on a range of insurance products including car, home and pet
  • Retail discounts

 

Our Ways of Working

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive – Your work life balance is important to us.

Our Purpose and Values

We secure your future
Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website – they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

 

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At Allianz, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.

How To Apply

Allianz Careers

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