Market Surveillance Investigation Manager 27 views

Can you express yourself effectively and do you have strong written and verbal communication skills?

If so, we are looking to recruit a Market Surveillance Investigation Manager to join us at the Driver and Vehicle Standards Agency (DVSA) and we’d love to hear from you!

The Market Surveillance Unit Investigation Manager will be responsible for the implementation of automotive Market Surveillance and Investigative Casework, as part of a team working on ensuring that automotive products available for sale meet the necessary safety and environmental standards.

The role holder will ensure the delivery of effective, timely, business and customer focused investigations, with specific responsibility for understanding and implementing criminal sanctions.

The role holder is responsible for identifying innovative ways to prevent non-compliance in the industry, identifying potential risks and educating the automotive industry.

Responsibilities include, but are not limited to;

• Undertake and lead on cases and investigations, with responsibility for checking products (vehicles and components) placed on the UK automotive market comply with the relevant regulations and Environmental and Safety standards to which they were approved.
• Responsible for interpretation of legislation, with the ability to conduct criminal investigations.
• Conduct enforcement action and take sanctions as necessary where non-compliance is found, in respect of manufacturers, suppliers and distributors.
• Responsibility in overseeing the planning, preparing and managing of the investigation and applying different approaches and methodologies to support the work of the Market Surveillance Unit.
• Inform, educate and engage with manufacturers, suppliers, distributors and trade associations to assure product quality processes and improve their understanding of the industry in ensuring compliance, representing externally to enhance and strengthen the MSU profile.
• Manage relationships with stakeholders in order to meet the objectives of the team – including the Vehicle Certification Agency, and International Vehicle Standards team at DfT.

For more information about the role and responsibilities please refer to the Candidate Pack.

We are looking for an individual with the following:

• Experience in planning, dealing with and managing criminal investigations, with the ability to extract accurate information from investigating and using your exceptional attention to detail to achieve your objective.
• Proven experience of the Police & Criminal Evidence Act (PACE) Regulation of Investigatory Powers Act 2000 (RIPA), and Criminal Procedure & Investigations Act (CPIA),
• Experience in adversity, with the ability to deal with occasional confrontational situations
• You can express yourself effectively and have exceptional written and verbal communication skills. You are resilient and flexible and enjoy working in a demanding role.
• Excellent organisational and people skills, someone who takes responsibility and ensures all procedures are followed.

Additional Information

This role can be based in Swansea, Nottingham, Bristol, or Newcastle.Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

This role requires frequent travel and overnight stays across the UK (largely for the purpose of carrying out investigations) and therefore you will be required to hold a full valid UK driving licence.

Development Opportunities 

• Hold, or be prepared to work towards, Advanced Professional Certificate in Investigative Practice (APCIP) – BTEC Level 7