Head of Organisation Effectiveness and Employee Experience 22 views

📍 Location: Birmingham, Bristol, Chadderton, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea, Uxbridge

💷 Salary: £59,816 – A Civil Service Pension with an employer contribution of 28.97%

🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

This role sits within the People and Places Directorate and plays a key role in shaping DVSA’s culture, employee engagement and overall colleague experience. Working closely with senior leaders, HR Business Partners, trade union representatives and wider Civil Service colleagues, the team uses workforce insight and employee feedback to drive organisational effectiveness, support strategic change and improve business performance. The team leads on employee engagement, culture and capability, employee relations, reward and benefits, and the employee value proposition, ensuring colleagues feel valued, supported and able to perform at their best.

Key Responsibilities include, but are not limited to:

• Lead a specialist portfolio that connects organisational effectiveness, employee relations, engagement, reward and colleague voice to improve colleague and manager experience.

• Use workforce evidence, colleague feedback, employee relations intelligence, organisational diagnosis and systems thinking to identify patterns, risks and opportunities for improvement.

• Develop approaches that strengthen engagement, colleague voice and visible action from feedback.

• Lead work on reward, benefits and the employee value proposition so the employee offer supports attraction, retention, fairness and organisational performance.

Benefits

• Employer pension contribution of 28.97% of your salary.

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

• Access to the staff discount portal.

• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• Flexible working options where we encourage a great work-life balance.

About you

To be successful in this role you will need to have the following experience:

• Experience of managing organisation effectiveness, organisational development or strategic people change.

• Experience of employee relations in a unionised, representative or consultative environment, including building constructive relationships and supporting effective consultation, challenge and issue resolution.

• Experience of systems leadership and applying systems thinking.

• Knowledge of reward and benefits, including how reward, recognition, terms and conditions and the employee value proposition support attraction, retention and organisational performance.

• Experience of leading employee engagement and / or employee voice activities.

• Understanding of relevant employment law, discrimination law and the governance needed to support fair, consistent and legally compliant people practice.

📅 Apply before 11:55 pm on Sunday 1st November 2026