Central Quality Co-ordinator 14 views

💷 Salary: £30,485 – £31,246 – A Civil Service Pension with an employer contribution of 28.97%
🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

About the role

This is an exciting opportunity for someone who likes to sit at the heart of an organisation and gain an insight into the whole business. We are looking for somebody who shares our values of honesty, integrity, objectivity, impartiality, and professionalism. The postholder would be expected to work autonomously preparing documents, statistics and reports for various audiences including the VCA Management Board and the wider DfT. Excellent organisation skills are necessary for multiple tasks that will need to be managed simultaneously. Communication skills and a strong customer focus is equally as important, to ensure all internal and external customer requirements are addressed promptly and accurately.

Key Responsibilities include, but are not limited to:

• Agency Records Officer (ARO) – attending meetings, providing feedback, document management, training.
• Quality – monitoring mailboxes, manage queries, internal auditing, track and report agency wide audits, tracking standards applicable to VCA.
• Administration – purchase orders, maintaining hub page, report drafting, project support.
• 1 role has line management of an administration assistant.

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About you

To be successful in this role you will need to have the following experience:

• Good communication skills and an ability to build and maintain effective relationships with internal and external stakeholders.
• Worked in a fast-paced environment with changing priorities.
• Excellent organisational and planning skills, with the ability to prioritise and work quickly and accurately with the flexibility to switch at short notice.
• The ability to work at a fast pace, as part of a team and on your own initiative with minimum supervision.
• A familiarity of working to and/or managing quality management systems, documents and procedures.
• Excellent communication skills both verbally and in writing to a range of audiences.
• Ability to balance the needs of internal and external customers whilst adhering to defined standards, policies and procedures.
• Strong IT Skills in Microsoft programs and databases.
• Strong attention to detail when working with documentation and accuracy in data entry is essential.
• Ability to see the big picture and collaborate with colleagues to deliver organisational objectives.

📅 Apply before 11:55 pm on Tuesday 13th October 2026