Advert close date: Wednesday 19th June 2024
The Crown Estate is a unique business with a diverse portfolio that stretches across the country. Our team manages some of the UK’s most treasured places, and we are committed to ensuring they are maintained to the highest standards.
Are you ready to step into a prestigious role where you’ll play an integral part in upholding the financial operations of The Crown Estate? We are currently seeking a dedicated Cashier to join our esteemed team. As a Cashier, you’ll work closely with our General Accounting Manager to ensure the smooth functioning of our central cashiers operation, meeting and exceeding client expectations while adhering to regulatory standards, including the Royal Institution of Chartered Surveyors Members’ Accounts Rules (RICS MAR).
Key Responsibilities:
- Review and process all transfer requests in alignment with established procedures.
- Timely processing of income and payments within regulatory and internal deadlines.
- Provide efficient bank account services, including opening and closing, to our client accounting teams.
- Liaise with our bankers to address day-to-day queries promptly.
- Support payment processing activities for client accounts.
- Manage and resolve stakeholder bank-related queries.
- Assist in generating key performance indicator (KPI) reports.
Required Qualifications and Skills:
- Experience in financial systems operation within a processing capacity.
- Familiarity with MRI Horizon is advantageous.
- Understanding of commercial property service charge processes is beneficial.
- Strong communication skills with the ability to articulate queries and issues clearly.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Commitment to delivering exceptional client service.
- Attention to detail and accuracy are paramount.
- Flexibility with working hours, especially during peak periods.
- Knowledge of cashiering procedures, and ideally, client accounting and client money rules.
- Minimum GCSE Level education, including Maths and English.
- AAT qualification or equivalent is advantageous.
- Proficiency in MS Office and e-banking applications.
- Exceptional interpersonal skills with a customer-centric approach.
- Previous experience in the banking sector is preferred.
Key Capabilities:
- Self-motivated with strong organizational skills.
- Proficiency in Excel and analytical skills are highly valued.
- Flexible approach to work with a commitment to team success.
- Dedication to delivering high-quality service.
- Passion for continuous improvement and excellence.
Join us at The Crown Estate, where you’ll be part of a dynamic team dedicated to excellence and innovation in every aspect of our operations. If you’re ready to take on this exciting challenge, apply now and become a valued member of our prestigious organization.
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme – GOV.UK (www.gov.uk).
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on careers@thecrownestate.co.uk.
- Department: Finance
- Locations: The Crown Estate, 1 St James Market
- Remote status: Hybrid Remote
- Employment type: Full-time
Our Perks & Benefits
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28 days paid holiday
We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday.
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Flexible working
We value work-life balance highly, therefore we have flexible & hybrid working policies.
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Market leading family friendly policies
We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life.
Workplace, Culture & Diversity
It’s our ambition to be an inclusive organisation that reflects our society, one where all feel welcome, able to be themselves and belong.
A workplace where you’re empowered to be yourself, diverse thinking is encouraged, and a place where you can realise your potential.
About The Crown Estate
The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other.
It includes some of central London’s best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK’s world-leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world-renowned Windsor Great Park.
