Product Manager 10 views

471745 Product Manager

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Monday 17th August 2026

📍 Location: Swansea (This role is suitable for hybrid working)

💷 Salary: £44,241 – A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

Our team plays a vital role in shaping and delivering digital products that meet the needs of users while supporting organisational goals. Working in a collaborative, agile environment, the team is responsible for defining product direction, driving continuous improvement and ensuring products deliver measurable value throughout their lifecycle. Product Managers work closely with multidisciplinary teams to balance user needs, business priorities and technical considerations, making informed decisions that improve quality, performance and outcomes. The team also contributes to the growth of the product profession through coaching, people development and fostering a culture of learning and innovation. As part of a forward-thinking department, you’ll have the opportunity to influence strategic priorities, lead meaningful change and help deliver products and services that make a real difference.

This role sits within the Government Digital & Data Profession Capability Framework, aligned to the Product Manager profession. You’ll be responsible for ensuring products deliver value and achieve the right outcomes by balancing user and business needs, while driving product quality and continuous improvement. Working in a supportive, people-focused environment, you’ll help develop product capability, contribute to a culture of learning and collaboration, and uphold Civil Service values in everything you do.

Top Responsibilities

• Lead a product through different phases of the product life cycle, from discovery, through development, delivery and continuous improvement, to retirement.
• Support lead and Senior Product Managers.
• Prioritise work for your team and be able to measure outcomes.
• Oversee and be accountable for performance, conduct and attendance processes within your area of responsibility and ensure they are adhered to and acted on in a timely manner in your role as Investigating Officer, Decision Officer or Appeals Officer.
• Oversee the Contact Centre’s Incident Management Process, ensuring all incidents are investigated, escalated where appropriate and communicated to stakeholders.
• Contract Management where required for Contact Centre services and technology.

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

Benefits

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

About You

To be successful in this role you will need to have the following experience:

• Experience of leading products through the full product lifecycle, using user insight and data to deliver measurable outcomes and continuous improvements.
• Experience of supporting senior product leaders, prioritising competing demands and working collaboratively with multidisciplinary teams to achieve strategic objectives.
• Strong stakeholder management and communication skills, with experience of influencing decisions and confidently presenting information to a range of audiences, including senior leaders and large groups.
• Experience of leading and developing people, including managing performance, conduct and attendance matters in line with organisational policies and procedures.

How to Apply

👉 Read the full description and apply here: https://bit.ly/3TUeGFv

This vacancy closes at 23:55 on Monday 17^th August 2026