Talent & Learning Delivery Manager 11 views

472577 Talent & Learning Delivery Manager

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Monday 17th August 2026

📍 Location: Swansea (This role is suitable for hybrid working)

💷 Salary: £30,485 – A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

You will lead the Organisation Talent and Learning (OTL) Delivery and Apprenticeship Team, overseeing workflows and coordinating learning activities to support the OTL Strategy. Working with internal and external stakeholders, you will manage team priorities, communications, and the delivery of agency-wide learning programmes. The role includes line management responsibilities, ownership of apprenticeship activity, and acting as the subject matter expert for learning initiatives, providing guidance and support across the Agency.

Top Responsibilities

• Managing the OTL shared inbox, controlling the flow of work to be delegated across the OTL team, monitoring / identifying trends within the workflow.
• You will coordinate the day-to-day delivery of the apprenticeship programme, managing learner onboarding, applications, cohort scheduling, data accuracy, learner progress tracking, communications, and event coordination to ensure a high-quality service. The role includes line management responsibility for an Administrative Officer, maintaining apprenticeship records and reporting, supporting learners and stakeholders, resolving issues, monitoring risks, and driving continuous improvement across apprenticeship processes and systems.”
• Supporting the Senior T&L Consultant with prioritising workloads and managing the OTL weekly and annual calendar along with providing support to the OTL Consultants to deliver OTL initiatives ensuring sufficient resource is allocated to support
• Coordinating delivery of learning and development activities such as; administration of all CSL courses, booking rooms, dates and delegate management activities i.e. scheduling delegates, organising cancellations, substitutes and waiting lists and fully utilising the Learning Management System (LMS).

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

Benefits

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

• Experience in the use of Microsoft applications and other IT applications
• You will have strong attention to detail
• Excellent written and verbal communication skills
• You are someone who is passionate about delivering great customer service
• Being proactive, you look at the bigger picture and take a positive approach to solving problems and have the ability to make decisions quickly
• Resilience, with the ability to work on your own initiative and under pressure

Qualifications

If you do not already hold a CIPD Level 3 qualification, then you must be willing to work towards this once in post.

How to Apply

👉 Read the full description and apply here: https://bit.ly/3Rw9VBo

This vacancy closes at 23:55 on Monday 17^th August 2026