Lead Business Support Manager – Strategic Outreach & Partnering

485673 Lead Business Support Manager – Strategic Outreach & Partnering

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Sunday 15th November 2026

📍 Location: Swansea (This role is suitable for hybrid working)

💷 Salary: £59,816 – A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

Join us in a pivotal leadership role where you will help shape strategic partnerships, broaden access to digital and technology careers and deliver programmes that support DVLA ITS’s long-term workforce and capability needs.

You will develop strategic relationships with universities, schools, colleges, government, industry and community partners, creating sustainable talent pipelines into DVLA’s digital and technology professions. Working with senior leaders and stakeholders across professions and business areas, you will translate strategic priorities into practical programmes, partnerships and events, including STEM activity, careers fairs and the Code Challenge, while coordinating DVLA’s participation in key external engagement opportunities.

This is a highly visible role requiring excellent leadership, communication, influencing and relationship management skills. You will establish effective governance, performance reporting and evaluation, use insight to demonstrate impact and identify opportunities to scale successful initiatives and maximise organisational value.

Top Responsibilities

drive and lead the ITS strategic outreach and partnering activity (internal and external) in line with the Agency government digital agenda and transformation portfolio to ensure committed business plan measures are achieved.
develop and lead a strategic outreach and partnering programme, being accountable for driving the delivery of the service against objectives and performance metrics.
ensure the efficient and effective design, development and delivery of all strategic outreach related programmes and initiatives. Ensuring all procedures are dealt with in line with the agency priorities, policies and procedures, through effective governance, stakeholder engagement and performance reporting.

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

Benefits

Best in class learning and development tailored to your role
An environment with flexible working options where we encourage a great work-life balance
A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
Generous employer contribution of 28.9%, depending on chosen pension scheme

Flexible working options where we encourage a great work-life balance.
Digital communities with clear career frameworks
On-site gym plus personal training available (membership applies)
On-site nursery, restaurants and coffee bar
25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Free parking

About You

To be successful in this role you will need to have the following experience:

developing and delivering strategic partnership or stakeholder engagement programmes that have achieved measurable organisational outcomes.
building and maintaining effective relationships with senior stakeholders across multiple organisations, influencing decisions and securing commitment to shared objectives.
designing and delivering engagement, outreach, attraction or capability-building initiatives that support workforce, organisational or transformation goals.
leading teams and creating an environment where individuals are empowered to deliver high performance and continuous improvement.
managing competing priorities, resources and performance measures to successfully deliver complex programmes of work.

How to Apply

👉 Read the full description and apply here: https://bit.ly/4yRZ2JL

This vacancy closes at 23:55 on Sunday 15^th November 2026