Infrastructure Operations Engineer

487197 Infrastructure Operations Engineer (£40,590 plus shift allowance of up to 35%)

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Sunday 15th November 2026

📍 Location: Swansea (This role is suitable for hybrid working)

💷 Salary: £40,590

The salary of £40,590 (base salary £37,090) includes a non-pensionable Recruitment and Retention Allowance of £3,500.
The role includes an additional 35% shift allowance calculated on base salary.
A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

As an Infrastructure Operations Engineer you will play a key role in supporting, managing and maintaining the core IT infrastructure that underpins critical business and production services.

Working across both physical and virtual Server environments, you will be responsible for the maintenance, support and ongoing operation of infrastructure solutions and services. Supporting Windows, Linux and UNIX Server you will ensure systems are delivered and maintained in line with industry best practice, organisational standards, service requirements and key performance indicators (KPIs), helping to provide secure, reliable and efficient services throughout their lifecycle.

This role offers the opportunity to work within a dynamic operational environment, contributing to the stability, performance and continuous improvement of essential IT services.

Top Responsibilities

Supporting the operation, monitoring and maintenance of critical Server infrastructure and application services.
Ensuring services are proactively managed through effective monitoring, alerting and automation.
Working collaboratively across operational and technical teams to deliver resilient and reliable services.
Contributing to service improvements that enhance performance, reduce risk and improve efficiency.
Maintaining effective communication with stakeholders and ensuring operational activities are managed safely and efficiently.

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

Benefits

Best in class learning and development tailored to your role
An environment with flexible working options where we encourage a great work-life balance
A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
Generous employer contribution of 28.9%, depending on chosen pension scheme
Flexible working options where we encourage a great work-life balance.
Digital communities with clear career frameworks
On-site gym plus personal training available (membership applies)
On-site nursery, restaurants and coffee bar
25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Free parking

About You

To be successful in the role, you will need to be able to manage IT systems on and off premise. You will need to support software and infrastructure development projects and be able to work autonomously.

Technically you would have worked with a range of systems, such as Windows and Linux Server operating systems in both virtual and physical environments, with evidence of implementing technical best practice within a technical framework.

You will be an excellent communicator, able to collaborate with colleagues and customers whilst diagnosing and resolving problems and escalated customer issues.

You will be adept at investigating and implementing technical solutions whilst documenting processes to ensure they are fit for purpose and repeatable.

Additional Information

Shift Pattern

The successful candidate is required to be available on a rota basis to undertake work within a shift system covering 24 hours a day, 7 days per week. An indicative shift allowance of 35% is applicable, calculated on base salary.

How to Apply

👉 Read the full description and apply here: https://bit.ly/3UqdZVe

This vacancy closes at 23:55 on Sunday 15^th November 2026