Drivers Medical Courts Correspondence Manager

450801 Drivers Medical Courts Correspondence Manager

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Monday 30th March 2026

📍 Location: Swansea (Hybrid)

💷 Salary: £30,485 – A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent– Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

We are seeking a highly organised and detail-oriented professional to join the Drivers Medical team in a Court Correspondence role. This position plays a vital part in supporting legal processes related to driver medical cases, ensuring accurate, clear, and timely preparation of case documentation for court proceedings.

You will work in a people-focused environment, upholding Civil Service values and maintaining the highest standards of accuracy, integrity, and confidentiality.

Top Responsibilities

Prepare witness statements by providing factual document evidence in chronological order for coroners, Crown court, magistrates’ court or sheriff’s court.
Ensure the correct legal pathways are taken when a road traffic accident, incident or road safety or criminal incident is identified.
Represent DVLA in court (in person) or via Cloud Video Platform (CVP) if required.
Process any court orders, taking all relevant actions in terms of medical enquiries and refer to relevant operating instructions.

Benefits

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

Experience in when you have managed and interpreted sensitive casework and/or confidential data, maintaining strict data protection standards.
Experience in drafting high quality documentation: excellent verbal communication skills with the confidence and professionalism to represent the organisation in court when required,
Experience in being highly organised and able to prioritise business critical work to meet stakeholder directed deadlines
Demonstrate sound judgement with the ability to work independently while recognising when escalation or collaboration is required.

How to Apply

👉 Read the full description and apply here: https://bit.ly/4uvzy3P

This vacancy closes at 23:55 on Monday 30^th March 2026