Operations Assistant

NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job Purpose:
As a key member of the team at Stansted Airport, the Operations Assistant will be expected to provide a broad range of support activities as instructed by local management to ensure the efficient running of the Airport operation. Demonstrating a high level of flexibility, the Operations Assistant will provide a general support service to the local unit.

Principle Accountabilities:
Providing support across the airport, the following tasks will be undertaken as agreed through the support staff strategy. Note the list is not exhaustive and, in some instances, may or may not be required to be undertaken at a specific unit. (Note that these general support activities may also be undertaken by someone not covered by this role profile)

  • Purchasing related activities & financial control/LVs, stationery
  • Visitor contacts, permits, and passes, including vehicle management where required
  • Maintaining filing systems
  • Security, health and safety, and Fire safety focal point if required
  • Note taking when required
  • Maintaining operational statistics, databases and reporting which might include payroll reports, KPIs and reconciliation of traffic statistics
  • Document Control and other reasonable administration support actives as required
  • Operational support in the control tower
  • Receiving and actioning of flight plans and other related flight data
  • Met observations using appropriate equipment
  • Support tasks related to the ATC simulator including input support and acting as a pseudo pilot where required
  • Slot monitoring and co-ordination with CFMU
  • Accurate recording of flight information and reports using appropriate technology/equipment (ATIS)
  • Instruct and train new team members
  • Use of any new equipment installed in the airport to help with operational support tasks

Qualifications and Skills:

  • A good standard of literacy and numeracy is essential for these roles
  • The post holder will possess a minimum of five GCSEs grades or equivalent
  • A strong team player is required with the ability to demonstrate flexibility in meeting various working demands placed upon them
  • It is essential that the post holder can communicate effectively at all levels of the organisation internal to NATS and externally with customers of NATS
  • Good IT skills including familiarity with Microsoft office
  • New staff will receive on the job training in the various activities undertaken in this job
  • Successful completion of a Met Observers certification

Additional vacancy information:
We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. In addition to a competitive salary that’s regularly reviewed, you’ll also benefit from a wide range of other benefits which includes generous leave entitlement, a market-leading defined contribution pension scheme, a range of voluntary benefits and retail discounts, wellness support and a comprehensive learning and development offering.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.

Job Information

Job Reference: 5133BR_1712136822
Salary: £25740 - £33508 per annum + Excellent benefits package
Salary From: £25740
Salary To: £33508
Job Industries: Aerospace
Job Locations: Stansted, Essex
Job Types: Permanent
Job Skills: NATS, operations support assistant nats aerospace aircraft runway airport support organisation operations assistant admin administration
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