CRM Manager

Are you a CRM Marketer full of ideas and passion? This role could be for you.

You’ll be working alongside the wider Go to Market, Creative, Tech, Customer Service and Commercial teams to strategise and enable the delivery of performance-driven CRM campaign activity for the EON Next and Sainsbury’s Energy brands. Successful candidates will lead a CRM pillar, identifying business objectives, setting and reporting against KPIs, developing CRM marketing strategy and enabling their team to deliver data-led campaigns.

Here’s a taste of what you’ll be doing

• Annual KPI definition and team assignment

• Initiative planning against KPIs

• Holds relationship and accountability to business stakeholders

• Proactive engagement with brand tracker to spot opportunities for improvement

• Brand guardianship

• Holds responsibility for timely delivery of initiatives

• Team management, hiring, initiative assignment

• Removing/escalating blockers

• Reporting overview and ongoing optimisation

• Brief and output sign offs

• Shares reporting in relevant forum

• Proactive overview of plans and implementation

Are we a match?

We’re looking a CRM Marketer with the following experience and skills;

• Ability to develop CRM strategy including campaign, customer journey and comms strategies

• Experience in performance-driven campaigning

• Highly operational, with an ability to handle multiple stakeholders

• Digitally minded with the ability to work with automated marketing software solutions

• Ability to leverage data to maximise campaign performance and strategy

• Experience with changing priorities and fast-paced working environments

• Proven experience reporting on campaign performance and recommend improvements

• Implementing brand TOV with consistency

• Willingness to challenge and think outside the box

• Excellent attention to detail

• Ability to work with autonomy

• Experience with start-up brand and/or sub-brand beneficial

Do you?

• Have the ability to see problems as opportunities and have a creative and proactive approach to problem solving

• Take initiative and enjoy exploring and expanding your role

• Want to be part of a growth culture – every week will be different

• Have strong organisational skills and hawk-eye attention to detail

Are you?

• Curious and enjoy learning

• Happy to make your own decisions, fear of failing doesn’t hold you back, it drives you forward, learning all the time and taking responsibility

• A team player – enjoy being part of a team, knowing the part you play in your teams’ success, committed to giving your best and share learnings

• Open to new technologies & new ways of working

• Comfortable with ambiguity

What else do I need to know?

• Closing date – Thursday 28th March 2024

• We’ll have regular team socials and lively team chats

• Competitive salary

• Location – London with travel to our other sites when required.

• Working environment: Flexible hybrid working – a blend of in the office and home working.

• 26 days holiday plus bank holidays each year – this includes a guaranteed day of for your birthday off if you want it.

• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years)

• Excellent parental leave allowance

• The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.

• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider

We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

Apply Now