Insurance

Policy Fraud Representative

As a Policy Fraud Representative, you will be working in our fast paced, energetic contact centre where you will be accountable for the validation of policies that have been identified as having application fraud indicators. For most of your shift, you will be on the phone with our customers ensuring that any risk information is validated efficiently, and that any

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Claims Negotiator – Intervention Capture

We have a number of full time opportunities for motivated Intervention Negotiators to join our growing team in Leicester. With the aim in being market leading in the motor claims industry, we are looking for the best of the best to come and join us on this exciting journey. This is outbound third party intervention where every minute counts so

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CRM Manager

The Role We’re looking for a customer focussed and commercially minded CRM Manager to look after customers in-life to support our growth and transformation. You’ll be joining in an exciting time of growth, You’ll be working closely with fellow Customer Engagement Managers, our CRM Database Manager and SmartComms Developer & testers to deliver new communications and campaigns This is a

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Product Owner – Claims

We are on the lookout for a Product Owner to partner with key stakeholders and work cross functionally in our claims function. A critical role accountable for ensuring that all prioritisation, user stories and delivery of change is delivered using Agile methodologies working in Kanban and scrum teams. A huge opportunity to be a key part in the Claims Transformation

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Graduate Product Executive

This is an exciting time for us, as we continue to grow through embracing digital trends and the power of data. We are looking for a Graduate Product Executive to support with driving performance and profitability, analysing MI and working with key stakeholders to deliver against our short- and long-term plans. This position sits in the newly formed Multi Car

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Customer Claims Case Handler

It’s all about the Customer in the Claims department! We are looking for someone with excellent customer service skills combined with some experience in insurance (claims would be a bonus!). We want someone who is passionate about service, who will listen to our customers when they need us and lead them through the claims process. We are passionate about providing

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Customer Claims Case Handler

It’s all about the Customer in the Claims department! We are looking for someone with excellent customer service skills combined with some experience in insurance (claims would be a bonus!). We want someone who is passionate about service, who will listen to our customers when they need us and lead them through the claims process. We are passionate about providing

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Complaint Handler

Complaint Handler Are you a great communicator and want to provide great customer outcomes? Do you like working to set targets and achieving goals? If so, we’d love to have you join our Complaints Department. A salary between £20,597 and £25,491 based on previous experience. Locations available: Bexhill, Leicester, or Remote working. We’re recruiting and training virtually at the moment.

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Claims Recovery Negotiator

As a Claims Recovery Negotiator, you will be responsible for handling non-fault claims at the end of the journey and recovering costs via solicitors and third parties. It’s all about keeping the customers fully informed and working to close the claim for the customer to ensure their no claims discount isn’t affected. As well as providing telephony support, we also

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CRM Manager

The Role We’re looking for a customer focussed and commercially minded CRM Manager to look after customers in-life to support our growth and transformation. You’ll be joining in an exciting time of growth, You’ll be working closely with fellow Customer Engagement Managers, our CRM Database Manager and SmartComms Developer & testers to deliver new communications and campaigns This is a

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