HR Data & Technology Services Manager (DTA Lab)

471461 HR Data & Technology Services Manager (DTA Lab)

Department for Transport

Apply before 11:55 pm on Wednesday 5th August 2026

📍 Location: Birmingham, Hastings, Leeds, London, Swansea (This role is suitable for hybrid working)

💷 Salary: National Salary: £35,663; London salary: £39,533

A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

The Data, Technology and AI Lab (DTA Lab) drives data and technology innovation across HR, delivering core services while rapidly prototyping, testing and deploying new solutions, including AI. We explore smarter ways to use HR technology to enhance the employee experience, improve processes and generate high‑quality data that supports confident, informed decision‑making.

As a fast‑paced, forward‑looking team, we improve HR data insights, champion consistent data use and shape a future‑focused technology roadmap with AI at its centre. Working in the Lab means being curious, adaptable and proactive – ready to learn, experiment and grow as technologies and priorities evolve.

HR Data & Technology Services Managers play a central role in the day‑to‑day operation and continuous improvement of HR data and technology services. Working in a live service environment, post‑holders ensure reliable, user‑focused service delivery while identifying opportunities to streamline processes, enhance resilience and improve user experience through data and technology.

Top Responsibilities

Manage the HR Data & Technology service desk, ensuring high‑quality request handling, access management and routine data checks
Maintain reliable service delivery, keeping HR systems and data accurate
Analyse service and performance data to generate insight on user needs and improvement opportunities
Build strong stakeholder relationships to understand requirements, manage expectations and resolve issues
Produce clear, high‑quality reports, presentations and data visualisations for varied audiences

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

Benefits

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

About You

Manage the HR Data & Technology service desk, ensuring high‑quality request handling, access management and routine data checks
Maintain reliable service delivery, keeping HR systems and data accurate
Analyse service and performance data to generate insight on user needs and improvement opportunities
Build strong stakeholder relationships to understand requirements, manage expectations and resolve issues
Produce clear, high‑quality reports, presentations and data visualisations for varied audiences

How to Apply

👉 Read the full description and apply here: https://bit.ly/4x87Quz

This vacancy closes at 23:55 on Wednesday 5^th August 2026