Ward Clerk 12 views

LWHMain area
Band 2
Full time – 37.5 hours per week (Monday- Friday 7am starts)
Job ref
Liverpool Women’s Hospital
£22,383 per annum
Salary period
24/05/2024 23:59

Liverpool Women’s delivers the highest standards of care for women, babies and their families. Each year we deliver over 8,300 babies, carry out over 10,000 gynaecological procedures, and care for over 1,000 poorly and preterm newborns, making us the specialist provider of health services for women, babies and their families in Europe.

We have some of the leading experts in their field, and, after featuring on One Born Every Minute, Miracle Babies and Special Baby Unit, our teams are famous across the world for their professionalism, skill and compassion.

Liverpool Women’s Hospital clinical services are currently being reviewed by NHS Liverpool Clinical Commissioning Group, following work done by our clinicians in presenting a powerful case for change in the Future Generations Strategy.

A useful information booklet is available about the proposed changes which can be downloaded from the Healthy Liverpool website facebook.com/healthylvpool. This booklet clearly states that ‘there is absolutely no threat to the services themselves – this is about making what we have even better and protecting services for the future’.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

We invite you to review why Liverpool Women’s Hospital is a great place to work:  https://vimeo.com/556197652 

We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Job overview

We are looking for a enthusiastic individual who will work within our Gynaecology Inpatient Ward. They will be responsible for the daily ward administrative duties which are required to  ensure  that the unit offer a safe and  well organised service.

You will assist in the provision of the service and contribute to the effective running of the Department. The role is varied  clerical work.

Main duties of the job

  • Answering the telephone and dealing appropriately with all enquiries, redirecting to relevant staff as required.
  • The creation, management and filing of case notes in accordance with case note management policy for all patients within the department.
  • Maintain the admission, discharge and transfer activity of all patients within the department.
  • Maintain ward stationary stock levels as required.
  • Arrange patients follow-up appointments as directed by medical / nursing staff.
  • Ensure case notes are transferred to the medical secretaries following patient’s discharge from the department.
  • Assist patients as required in the completion of Medicash / insurance forms.
  • Assist the ward staff with general administrative duties e.g. photocopying, dealing with department mail and distributing as required.
  • Filing of laboratory, x-ray reports, charts and documents within case notes as required.
  • Amending / Updating demographic details on computer as necessary.
  • Producing relevant documentation for each patient’s admission.
  • Ensuring all documentation is available for nursing and medical staff relating to the patient’s admission.
  • Retrieving case notes from other locations within or outside the hospital when requested.
  • Submit requests for case notes stored off site.
  • Ensuring case notes are tracked into and out of the department.

Working for our organisation

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.

Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below:

Video: https://vimeo.com/556197652

Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf

Detailed job description and main responsibilities

  1. Respect confidential information obtained in the course of daily duties and refrain from disclosing such information. (When required by Senior Manager, information may be given when required by Law). Breach of confidentiality will result in disciplinary action.
  2. Be aware and follow Trust and Directorate Policies.
  3. Adhere to Trust and Local Risk Management Strategy.
  4. Take part in the Trust PDR programme, continuing own personal development including Trust and departmental objectives.
  5. Adhere to the Trust annual mandatory training programme
  6. Be aware and follow hospital fire / fire evacuation procedure.
  7. Help in the promotion of Health Education by good example, e.g., no smoking, healthy eating, exercise and other methods of keeping in good health.
  8. Be aware and follow Hospital No Smoking Policy.
  9. Must adhere to Trust Uniform Policy.

Person specification


Essential criteria
  • Hospital Policies & Guidelines
  • Health & Safety
  • Control of Infection

Personal Qualities

Essential criteria
  • Enthusiastic
  • Good Communicator
  • Sense of Humour
  • Self Confidence
  • Good Time Keeper
  • Commitment to Role & Service Development

Special Conditions

Essential criteria
  • Fully Completed Application Form
  • Flexible Working
  • Internal Rotation
  • Excellent Health Record


Essential criteria
  • Evidence of Professional/Vocational Development
  • Good Basic Education
  • Clear Legible Handwriting
Desirable criteria
  • NVQ 2
  • Basic keyboard skills


Essential criteria
  • Previous relevant experience
Desirable criteria
  • Clerical experience


Essential criteria
  • Prepared to Undertake Personal Development & Training
  • Understanding of Confidentiality
Desirable criteria
  • Vocational development in accordance with service needs

More Information

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