Vessel Traffic Services Operator 22 views

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Job summary

Are you someone who thrives in a problem-solving environment and would love a varied, dynamic and rewarding role?

Are you highly resilient with the ability to remain calm and professional in pressurised situations?

Do you hold a Vessel Traffic Services (VTS) Operator Qualification or have the willingness to work towards achieving this once in post?

If so, we’d love to hear from you!

The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives. Safer Ships. Cleaner Seas. 

Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.

We are committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams.

We want everyone to feel valued and supported to achieve their potential at MCA.

This culture of inclusion is underpinned by our staff networks groups covering, Women’s, LGBTQI+, Race, Carers, Mental Wellbeing and volunteer Respect Ambassadors.

Job description

Based at our Coastguard Operations Centre in Dover, we have a fantastic opportunity for a number of Vessel Traffic Services Operators (VTSO) to join our dynamic team providing a crucial VTS Traffic Information and Navigational Assistance Service in accordance with current national doctrine and the International Association of Marine Aids to Navigation and Lighthouse Authorities (IALA) recommendations.

As a VTSO your day will include taking mandatory ship reports from vessels navigating within the service area, gathering key information in relation to cargo, passengers and vessel damage or defects to ensure they are compliant with both national and international maritime regulations and able to safely continue their passage.

This is a dynamic role in which you’ll be faced with a multitude of interesting and varied situations – from a compliant vessel just passing through to ships that have run aground, a passenger ferry dealing with a fire, loss of pollutant cargo overboard or even managing vessels safely around swimmers in the English Channel.

Responsibilities include but are not limited to:

  • Delivery of a vessel traffic service as defined by IALA recommendations and guidelines to vessels navigating in the service area to ensure compliance with all local, national and international regulations
  • Working as part of a team to manage day-to-day operations to provide a high and effective standard of VTS service delivery
  • Planning, prioritising and managing work based on dynamic risk assessments, and ensuring resources are available for both forecast and actual demand
  • Balancing work against resource and recommending additional staff or assistance from other teams to provide suitable coverage
  • Implementing sound leadership, management and direction within a team, and ensuring safe working practices are maintained

For an in-depth insight into the role, please refer to the Role Profile attached to this advert.

Additional Information

If your employment ceases within 24 months of completing your training course, you will be required to reimburse the MCA any associated training fees based on the length of your employment.

The role requires occasional travel to attend ongoing training courses, meetings and working groups which will involve some time away from home and the regular workplace.

This role is full-time only and you will be required to work a 12-hour shift pattern (both day and nightshifts) to allow HMCG to provide its 24 hour emergency service to the public, 365 days a year. On average the shift pattern equates to 37 duty hours per week over a 12-month period. As such, this position attracts a number of allowances to reflect the shift working and unsociable hours.

Please note: This is a uniformed role and uniform will be required to be worn at all times when on duty.

Appointment to this role is subject to meeting Health Standards, please see attached document.

Person specification

Comprehensive training will be provided for this role and, if not already held, you will be expected to obtain a VTS Operator Qualification C0103-1 once in post. (Eligibility to enrol for this qualification requires English as a first language or an English Language certification to the equivalent of IELTS level 5.0). It is likely the VTS C0103-1 Operator Qualification training will take approximately 6 weeks in total which may be split over a number of months at maritime colleges.

  • We are looking to be joined by a self-motivated and committed individual who either holds a VTS Operator Qualification or is willing to work towards one and has experience of working within standards, regulations and structured procedures
  • You will be calm under pressure, flexible and resilient, able to face unexpected situations head on remaining unfazed by changing circumstances and able to multi-task, organise and balance changing priorities
  • You are a strong and clear communicator, able to adapt your approach to suit diverse audiences and a range of stakeholders to ensure your message is understood
  • Good situational awareness is key, and you will be able to successfully gather and interpret information, anticipating how the situation may develop and change, and confident to alert others when necessary providing timely information to assist with decision making
  • To be successful in this role you will be required to have a good level of numeracy skills, and have excellent attention to detail especially with verbal, face to face, written, and audio communications
  • You will also be required to be IT literate

More Information

  • This job has expired!
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