Support Technician 17 views

The Server & Desktop team works closely with the Help Desk and other support teams to deliver an efficient and cost effective IT service to the Redrow group of companies. The responsibilities of the IT Support team include help desk, fault resolution, daily operations, and supply of all IT equipment, installation, security, and infrastructure and research projects. The post holder will be heavily involved with day-to-day support of the Redrow IT infrastructure work, which includes the SAN, VMware and Windows servers. They will also be involved in project based work, perform daily SQL checks as well as monitor and resolve backup issues.

Key Responsibilities

SQL Production Environment

  • Ensure the live DB environment is accessible and running smoothly
  • Work closely with the DBA development team on performance monitoring, system updates and DB refreshes
  • Run approved SQL data changes against our live environment.
  • Perform daily checks on all DB instances

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