ST001 – Service Manager 28 views

Job Expired

ST001 – Service Manager


£32,000 per annum

37 hours per week (Fixed term until 31st May 2021)

Closing Date – 17th November 2020

About you

Do you have 2 years relevant experience in services offering support for socially disadvantaged and vulnerable people, particularly CSE and Adult SE? Do you have experience of communicating complex and distressing information to audiences at all levels in an appropriate manner?

Do you have experience of contributing to bid development and/or the development of a working group or data collection project? Do you have experience of reading, understanding, and collating large bodies of qualitative data, and using these to ‘tell a story’?

Do you have experience of working with others from outside your host organisation e.g multi-disciplinary teams, working groups, national or local networks? Do you have knowledge of the causes and effects related to social exclusion? Do you have a commitment to inclusion, equality, diversity, anti-racism, and trans positive practice?

If so, the role of Service Manager could be for you.

About us

Changing Lives is a national charity that supports over 17,000 people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the UK.

We began as a soup run supporting people who were homeless in the North East over 45 years ago, and are proud to still have our main base and central office in the North East. Since 1970, our services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.

We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives.

About the job

Changing Lives are leading a partnership (STAGE Project) with partners from the women’s sector, Together Women, GROW, Women Centre, Basis Yorkshire and A Way Out, to work across the North East and Yorkshire in areas where there are emerging, live and recent sexual exploitation investigations.

This is an exciting opportunity funded through the Tampon Tax Fund. Central to the STAGE partnership is the desire to build a strong policy partnership, combining specialist local and national voices to support this innovative piece of work.

The STAGE Project provides trauma-informed support for vulnerable women who have been groomed for sexual exploitation in locations across the North East and Yorkshire. We provide holistic, trauma-responsive support for all women, regardless of their background. We do this through one-to-one work, group work, and by empowering women to connect in to personal development opportunities in their own communities.

We have flourished during the Covid-19 pandemic; offering vital support by way of food parcels, advocacy, and a reliable listening ear. We have developed online support work, walk-and-talk sessions, and committed to improving services for women who are chronically excluded as a result of factors such as digital poverty and domestic abuse.

You will be joining the project in its final 9 months of service delivery. The post holder will be responsible for ensuring maximum impact from the project, making sure that the work continues into the future. You will lead on the development of a Sexual Exploitation Toolkit, a National Conference, and key pieces of policy and influencing work on a national level.

This is a great opportunity for an individual who is already working in the field of Sexual Exploitation support services, or who has significant experience in the women’s sector. If you are a Case Worker who is looking for their next opportunity to progress, or an excellent people manager looking for a challenging and rewarding secondment, we would encourage you to apply.

This post is open to secondment, consultancy, and job share arrangements. Please state your preferred way of working in your application. Due to the nature of the work, this post is only open to those who identify as a woman.

We are currently working remotely, with regular visits to office space across the service delivery area as needed. This post would suit somebody who lives in, or is within commutable distance from York, Leeds, Huddersfield, Rotherham, Sheffield, Bradford, Newcastle, Gateshead, Stockton or Hartlepool. All site visits are risk assessed, and compliant with Covid Secure policy. If you have any questions in regards to our Covid Secure policies and working from home, please do not hesitate to get in touch.

Apply for the job

Want to know more about this extremely exciting and rewarding opportunity? Download the full job description and application form and return a completed application form to

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. 

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