Service Manager – Here For You Service (Leeds) 30 views

Job Description

NJC Scale Points 26 – 28, starting £34,834 pa / pro rata 
Plus £2 per hour enhancement for hours worked between 9pm – 2am

25 hours per week

This role is fixed term up to 31 March 2025.

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

We are seeking an experienced, enthusiastic, self-motivated individual to join our evening Crisis Support Service known as “Here For You” in Leeds. The service offers a non-clinical, safe space with the aim of diverting individuals aged 16+ experiencing acute distress to more appropriate forms of support, away from A&E.

The post holder will provide effective leadership and performance management of the Leeds Here For You Service team, working closely with the Strategic Crisis Service Lead, ICB, primary care, statutory services, and other third sector organisations. They will have substantial experience of supporting people and planning services for people from diverse communities, particularly BME and LGBTQ+ communities, including working with people at risk of suicide and self-harm.

Information session via MS TEAMS on Tuesday 2nd July 2024 at 4:00pm

Click here to join the meeting Meeting ID: 378 271 693 755 Passcode: bUi3cg

CLOSING DATE: Tuesday 16th July 2024

Interviews held: Tuesday 30th July 2024


As an employee of Touchstone, all successful applicants continually benefit from the following:

  • Personal wellbeing budget
  • 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
  • Agile working policy
  • Cycle to work scheme
  • Access to counselling and 24/7 confidential staff Mindful Employer helpline
  • Health and wellbeing and fun organisational staff away days
  • Inclusive maternity and parental policies and pay
  • A full range of staff and peer support networks
  • Excellent staff engagement
  • Lots of learning and development opportunities

How To Apply

To apply, please send your application form to 

Application forms and documents: 

Application Form

Job Description

Person Specification

Equal Opportunities Policy – Agreed 2020

Advice on Completing Application Forms

Job Applicants Privacy Notice (2024)

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting or by e-mailing

More Information

Share this job


Company Search

Job Search

Company Search





Stay connected!