Senior Marketing and Communications Executive 26 views

Job Description

Come and join our team! We have an exciting opportunity for a Senior Marketing and Communications Executive to join our family of talented people in the Pet Trading team, working across our pet portfolio.

Working cross-functionally, you’ll lead the delivery of marketing campaigns and projects to drive loyalty and retention.

Your focus:

• Deliver and manage marketing campaigns to existing customers, using multiple channels such as email, SMS and post.
• Use data and insight to identify and deliver improvements to customer communications, documentation and journeys in line with the existing customer strategy.
• Work collaboratively to ensure changes are made on time and on budget and regulatory requirements have been met.
• Lead cross-functional projects as required to optimise the customer experience.
• Collate and share regular reporting on campaign performance with internal and external stakeholders.
• Support with business-as-usual and ad hoc tasks and projects as required.
• Coaching of the Marketing and Communications Executives.

About you

You will have a number of years previous experience working in a professional marketing or communications role.

Experience or knowledge of the pet industry would be an advantage. You will also have a passion for pets!

You will have proven success delivering end-to-end projects working with internal and external stakeholders.

You will be a team player, able to collaborate across multiple teams and projects.

You will be a creative thinker, with strong problem-solving skills.

You will have excellent communication skills with the ability to influence, negotiate or empathise as required.

You will be self-motivated, with a commitment to excellence.