Senior Maritime Operations Officer – London 50 views

📍 Location: London

The role is based at the HM Coastguard Maritime Rescue Coordination Sub-Centre, Bowater Road, Woolwich, London, SE18 5TF.

💷 Salary: £41,025

Advertised salary is inclusive of a base salary of £29,525 and £11,500 of additional allowances which includes: Non Pensionable Allowances of Night working – £2,250, Enhanced Allowance Night working- £2250, Rotating shift – £2,000, Public holidays & weekend working – £1,000 and a Pensionable Allowance of London Weighting – £4,000.

🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

You will play an integral role in coordinating emergency responses and carrying out activities required to initiate and coordinate an efficient and prompt response to incidents relating to the Coastguard functions on the tidal River Thames, gathering and analysing information to inform operational plans and enable delivery. You will also provide essential maritime safety advice to the mariner, coastal users and our partner organisations.

This is a challenging but rewarding role that requires resilience and working calmly under pressure, sometimes in stressful and emotional situations.

This role requires attendance at an office which is based out of a grade 2 listed building which is located up 100 steps.

Senior Maritime Operations Officers are required to work a 12-hour shift pattern (both day and night shifts) to allow HM Coastguard to provide its 24 hour emergency service to the public, 365 days a year. On average the shift pattern equates to 37 duty hours per week over a 12-month period. As such, this position attracts a number of allowances to reflect the shift working and unsociable hours.

Top Responsibilities

• Answering emergency calls over the 999 telephone system or by radio – bringing together information, participating in analysis and planning, managing and directing incident response and resources, providing support to partner organisations, and advising and informing others involved in an incident.
• Receiving, assessing and responding to reports concerning wrecks, debris, fishes Royal and other items in the sea.
• Assisting in the preparedness and response to major emergencies through the maintenance and verification of appropriate records, databases and plan.

Benefits

Alongside your salary of £41,025, Maritime and Coastguard Agency contributes £11,884 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

About you

You are resilient, reliable and able to work calmly in a busy operational environment. You can use your initiative and professional judgement to achieve the best outcomes in difficult situations.

You have excellent communication skills, with a professional telephone manner and the ability to listen and question well. You are well-organised, with good administration skills, and strong attention to detail.

We are looking to recruit people who want to develop and grow with us, and in return we can offer a full training programme and ongoing support to enable you to become the very best in Maritime Operations.

How to Apply
👉 Read the full job description and apply here https://bit.ly/4n0ceHK

This vacancy closes at 23:55 on Sunday 22^nd June 2025