REF 75/22 IT TECHNICIAN – DIGITAL DATA and TECHNOLOGY DEPARTMENT – ICT SERVICE DESK 17 views

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Job Description

You will provide technical support for Information Technology and Communication Systems within the parameters of the Departments Service Level Agreements, the Service catalogue and ITIL.

Responsibilities will include supporting the ICT Service Desk service. You will provide a 1st line service which includes assistance with ICT maintenance activities, assistance with the delivery and installation of ICT assets through support, projects and the IT Request Process.

Applicants will be expected to evidence at least one year’s technical experience in a PC support function involving hardware and software solutions, working with Windows operating systems particularly Windows 10.

At least 3 months administration experience is also a requirement.

A driving licence would be desirable but is not essential for this role

Benefits

  • Annual leave will be calculated on a pro-rata basis according to the number of hours worked per week.  Annual leave for a full time employee (37 hours per week) will be a minimum of 26 days rising to a maximum of 31 days after 5 years continuous service.
  • Pension
  • The flexible working hours’ scheme applies to this post.

Job Requirements

  1. City & Guilds Level III/ A Levels/or BTEC National or an approved equivalent
  2. At least one year’s technical experience in a P.C. support function involving hardware and software solutions, working with Windows operating systems particularly Windows 10
  3. At least 3 months administrative

How To Apply

To apply please complete the following –

Pers 198 Police Staff Application Form

Completed application forms should be returned to human.resources@durham.police.uk

Please note that Curriculum Vitaes (CVs) will not be accepted.

More Information

  • This job has expired!
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