Personalised Registrations Executive 42 views

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel. 

Are you able to help deliver a lucrative sales strategy?

Can you effectively collate, monitor and interpret data?

Do you enjoy looking for improved ways of working?

If so, we’d love to hear from you!

We have a unique opportunity within the DVLA for a Personalised Registrations Executive. You will be responsible for compiling Personalised Registration sales events to deliver purchasing opportunities to customers. You will use systems and databases, particularly Microsoft Excel, to research market and customer behaviours by looking at previous trends and historical sales to understand demand and popular styles.

Using your findings to tailor your approach and pricing strategy, you will strive to maximise sales and achieve income targets.

This is a unique, exciting opportunity to work in a challenging environment and deliver on a sales strategy. You will work in a close-knit team of 14 people, all of whom deal with personal registrations. We are passionate, energetic and supportive of each other, and make the effort to regularly work collaboratively and achieve success as a team.

Responsibilities

Your responsibilities will include, but will not be limited to:

• Supporting the day-to-day delivery of Personalised Registrations business operations to ensure revenue and customer service standards are achieved. Identifying opportunities, utilising sales and marketing methods to drive improvements.
• Coordinating and delivering multiple ongoing sales events, ensuring task deadlines are met by maintaining regular and effective communication with key stakeholders.
• Collating, monitoring and interpreting statistical information, producing regular MI reports to maximise efficiencies and annual income, and inform future forecasting.
• Developing and maintaining commercial understanding of the Personalised Registrations product by promoting brand values both internally in the DVLA and with external stakeholders.
• Supporting business initiatives and process improvements. Providing SME advice and guidance to projects and stakeholders.

There are currently no line management responsibilities attached to this role, however this could change in future with this and additional similar roles which may arise.

For further information about the role please see the attached role profile.

Additional Information 

Applications will be accepted from full time applicants. Full time roles at DVLA consist of 37 hours per week. Flexible working may also be available subject to the needs of the business. If you have a flexible working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.

You will bring strong analytical skills and an eye for detail to this role, with the ability to notice trends and inconsistencies in data and identify the best way to maximise revenue.

We are looking for a committed team player who is passionate about finding ways to transform ways of working to improve outcomes.

You will have a working knowledge of Microsoft Excel with the ability to use basic formulae. The team is experienced in the finer details of how we work, and you will be supported to gain further skills and fully utilise our systems to enable you to perform to a high standard.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.