Calico Homes’ is a values led company who through investing in local communities where everyone thrives – through innovation, strength and collaboration. Calico Homes, along with all other parts of the Group, have a shared purpose as part of the Calico Group, to make a real difference to people’s lives.
Each part of the Calico Group has its own specialism and expertise but the “One Calico” vision is to help people to build a better future, whatever their background and wherever they are in their life’s journey.
Because we know we can always do more for our customers, we are continually expanding the range of services which we offer and looking for new talent. This means we need more amazing people who share our values and have real passion for helping others.
what you’ll be doing
We are looking for an enthusiastic Neighbourhood Administration Assistant to work as part of our Neighbourhoods team within Calico Homes in Burnley.
You will be responsible for a wide range of tasks including working with customers to ensure they understand responsibilities when accepting a new tenancy, updating our choice-based lettings system, fully updating new tenancy information on the ICT system, maintain a customer focussed, friendly and enthusiastic response to neighbourhood enquiries, signposting customers to services and products which will support them, working collaboratively with other teams, supporting our Neighbourhood Officers to achieve high levels of sustainable lettings
You will be based at Calico Head Office, Centenary Court, Croft Street, Burnley, Lancashire, BB11 2ED.
Your hours of work would be 36.25 hours per week, Monday – Friday.
what you will get in return
- The opportunity to make a real difference to people’s lives
- Competitive salary
- 25 days holidays + 8 bank holidays + 3 days for Christmas closure
- A fabulous wellbeing programme
- Be part of a values lead culture
- Quality learning and development opportunities
- Join a unique and diverse group of companies with growth ambitions
There are so many more benefits to working for Calico Homes and the Calico Group, too many to mention! Calico has a reputation both locally and nationally as an employer of choice, ranked 5th in the “Inclusive top 50 UK Employees list” – an achievement we are exceptionally proud of. But in case you’re still not sure, why not take a look at our company website for more information.https://calico.org.uk/
what you’ll need to be a success
- A passion for providing exceptional customer service
- A flexible and innovative approach to service delivery
- Excellent communication skills
- Self-motivated and a keen team player