Investigations & Counter Fraud Administrator 9 views

📍 Location: Avonmouth, Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea (Hybrid)

💷 Salary: £26,607 – A Civil Service Pension with an employer contribution of 28.97%

🕒 Contract Type: Fixed term 12 months – Flexible working, Full-time, Job share, Part-time

Good administrative support with excellent customer service skills are vital to the effective operation of the Investigation & Counter Fraud Team, at the Driver and Vehicle Standards Agency (DVSA).

The role holder is responsible for the day-to-day admin support to investigations across the DVSA Driver environments, providing investigation support to managers and investigators, additionally support revocations of driving Licenses.

Key Responsibilities include, but are not limited to:

• Providing administrative support to investigation teams.
• Creating investigation case files and folders.
• Providing the administration support for driver revocations.

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About you

To be successful in this role you will need to have the following experience:

• Ability to extract accurate, concise summaries from complex information that can be understood by a wide audience
• Excellent organisation skills and ability to interrogate data
• Excellent working knowledge of Microsoft systems

📅 Apply before 11:55 pm on Sunday 15th March 2026