Internal Communications Adviser 39 views

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Job summary

Do you have experience providing internal communications advice?

Can you influence, persuade and develop stakeholder relationships?

Are you someone who can work to deadlines and manage conflicting priorities?

If so, we would love to hear from you!

Job description

This is an exciting opportunity to work in a diverse role, where no day is the same.

The successful candidate will be responsible for managing day to day internal corporate communications so that colleagues are informed about, understand, and engage in delivering DVSA’s strategic goals and objectives, while supporting organisational and cultural change.

They will work as part of the internal communications team as a trusted adviser, working in partnership with directors, corporate senior leaders, colleagues in communications, and in the wider agency to deliver campaigns, announcements and ‘business as usual’ communications.

The role supports the planning and sharing of internal communications to DVSA’s c4500 colleagues, around 80% of which work on the frontline and are geographically dispersed across the country.

The internal communications team is responsible for the internal corporate channels needed to reach this large, diverse workforce. These include DVSA’s intranet, webinars and Teams live events, face to face events, regular direct emails and communications targeted at senior leaders and line managers.

Responsibilities include, but are not limited to:

  • Working closely with internal stakeholders to identify communications objectives, and design and develop effective, evidence based, corporate internal communications plans, campaigns and messages.
  • Using channels with a focus on building engagement and encouraging two way or multi-way communication and conversations.
  • Developing and producing online communications content such as articles and blogs, and supporting the running events; both face to face to face and virtual.
  • Developing, producing and presenting evaluation of internal communications.
  • Demonstrating leadership by providing guidance to colleagues to support the delivery of objectives.
  • Managing and engaging with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service.

For more information about the role and responsibilities please see the attached Candidate Pack.

Person specification

About you

To be successful in role you must hold or be willing to work towards a professional communications qualification.

You must have excellent written and spoken communication skills, including experience of creative writing, writing in plain English and to a style guide and writing for digital channels.

You will have experience in working with a wide range of stakeholders and be able to influence, persuade and develop relationships.

We are looking for someone with experience of working in a communications team (for example – internal communications, digital communications, external communications or press office). This would include experience of offering communications advice to colleagues and managing communications activities, delivering agreed activity on time and to budget.

You must be able to work with the business to agree communications objectives based on evidence where possible. You will understand the importance of developing communications objectives and measuring the effectiveness of internal communications.

The successful candidate will understand audience segmentation and targeting messages appropriately.

It is essential that you have the ability to work to deadlines on multiple topics and manage conflicting priorities.

Additional Information

This role can be based in SwanseaNottingham or Bristol your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

There will be occasional travel to other UK offices and overnight stays required.

There will be ample learning and development opportunities within role.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

More Information

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