HR Case Management Advisor – FTA 39 views

Sellafield and Griffin Park (Cumbria) (hybrid)
Up to £38,027 per annum and a generous benefits package
Fixed Term Appointment for 12 months  (37.5 hours per week)

The Civil Nuclear Constabulary (CNC) is an armed police service that’s dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it’s vital that we recruit skilled and committed professionals to our hard-working team. We’re looking for a HR Case Management Advisor to join us at Sellafield and innovative firearms training facility – Griffin Park.

This is a specialist role within our HR team, with the responsibility of ensuring the provision of a broad range of professional, generalist HR guidance, advice and support to managers and staff within business areas. The role will have a key focus on employee relations issues; including absence management and other HR complex case management activities. It is a hybrid role, with two days minimum a week at Sellafield and 1 to 2 days at Griffin Park.
If you have extensive Case Management Advisor and HR Generalist experience- we wish to hear from you!

Key accountabilities include:

  • Ensure comprehensive understanding and application of all HR people policies and procedures as well as employment law in order to provide accurate, consistent, and timely advice.
  • Contribute to policy development and continuous improvement processes.
  • Provide robust case management approaches, ensure that all cases (formal and informal) are managed, recorded accurately, in a timely and in comprehensive manner within the  HR Case Management System.
  • Be responsible for own case load of varying complexity.
  • Responsible for multiple complex cases from receipt through to its conclusion, ensuring proactive management/early invention and ensure that all records are updated accordingly.
  • Utilise the systems and data to support case review and assessment of effectiveness against policy.
  • Provide specialist HR advice to line managers on cases from informal stages to the completion of HR related procedures. Guide and assist managers in the accurate use of the processes and documentation to enable an effective journey through the above for all parties.
  • Attend relevant Panels and Committees to advise on cases, coordinating and convening Case Management Discussion meetings.
  • Provide mentorship and support in the management of resourcing and retention issues, sickness absence management – including attendance and advice at local Divisional Health Committees, employment relations issues and other key HR matters that arise within the business area.
  • Ensure effective customer service, interfacing with other HR Case Management Advisors ensuring a detailed flow of information and knowledge sharing that underpins the HR lifecycle to inform decision making and change the experience to one of an accessible, consistent, and excellent service.

Knowledge, Skills and Experience: Essential:

  • Certificate CIPD qualified (Level 5).
  • Demonstrable experience of case management within a complex and changing environment
  • Ability to influence and persuade at all levels.
  • Experience of providing advice to all levels of personnel, from management to employees.
  • Demonstrate strong communication and interpersonal skills.
  • Experience working to performance standards to drive and improve service and customer expectations.
  • Experience and ability to provide basic analysis of a range of HR ‘lifecycle’ data to inform management reporting.
  • Commitment to continuous improvement.
  • Ability to travel throughout the UK.


  • Part/Full CIPD qualified
  • Experience of supporting self-service functionality and the resulting changing customer dynamic.

Your application:


Please submit your CV and Cover Letter detailing your experience against the Knowledge, Skills Experience section in the JD attached, providing examples that demonstrate experience against each of the points to strengthen your application.

Please contact the Police Staff Recruitment team if you wish to discuss the role further-

As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and it is imperative you display and deliver these.
Benefits of working for the CNC

  • 27.5 days annual leave, plus bank holidays
  • Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year
  • Generous pension scheme (20.7% employer contribution, 8.2% employee) The employer contribution for this grade is £7,068.22 minimum per year, and minimum employee contribution of £2,799.97 minimum. A total minimum annual pension contribution of £9,868!
  • Flexi-time working scheme
  • Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary
  • Officers and staff also have the opportunity to join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS and Armed Forces
  • Free parking on-site
  • Free gym on-site
  • Enhanced family friendly and wellbeing policies
  • Cycle to work scheme

Equality, Diversity and Inclusion (EDI) are central to the values of our organisation. At the CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our affinity networks, EDI team and wider HR departments, we are on a journey to embed our EDI commitments, ensuring the CNC is an employer of choice, where everyone feels included.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodations.


Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC:

Vetting: An Overview –

Vetting and Finances –

Vetting and Life Experiences –

To apply or find out more about this role, please visit

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