HR Business Consultant 134 views

Job Expired

HR Business Consultant

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Monday 1st April 2024


Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Are you an experienced HR Professional who enjoys working in a fast-paced, busy environment?

Do you enjoy building strong, influential and lasting relationships with a broad range of stakeholders?

Are you able to extract information to provide evidence that supports the agency’s strategies?

If so, we’d love to hear from you!

Job description

We are looking for a positive, professional HR Business Consultant to join our HR team here at DVLA. You will be the face of HR out in the business, providing HR business consultancy support and advice. You will act as a critical friend, coaching and appropriately challenging the business, advising on people related issues. You will support managers with people related issues and queries, as well as upskilling people to develop leadership capabilities.

You will analyse data, using it to identify people issues within the business identify suitable solutions.

This is an exciting, fast-paced and varied role in which no two days will be the same.


Your responsibilities will include but will not be limited to:

  • Develop strong and influential relationships with a broad range of stakeholders, to identify local business issues relating to all HR disciplines, which require a HR solution. Support the senior business consultant in the implementation of those solutions.
  • Drive continuous improvement and act as a change agent, seeking best practice from outside and within the Agency when supporting HR related change within the business area.
  • Coach managers to be able to deal with people issues such as managing performance, staff engagement, conduct etc.
  • Analyse HR management information to inform business intelligence and implement actions to continuously improve the business.

For further information about the role please see the attached role profile.

Additional Information 

Applications will be accepted from full time/part time applicants. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.

Person specification

We are looking for a confident, articulate and resilient HR professional who can effectively balance drive and sensitivity. You will be comfortable offering appropriate challenge and suggesting alternative ideas.

You are a curious person and can analyse data and management information (MI) to identify people-related issues. You will utilise and present this information to the business as evidence to underpin your advice and guidance.

You will have excellent communication skills, with the ability to influence and engage your key stakeholders, building robust relationships based on trust and capability, enabling you to identify suitable solutions to issues that arise.

You are a good team player with a collaborative style, and can bring others together with the resilience and determination to achieve goals and drive continuous improvement. You will be able to articulate the benefits of change and encourage others to recognise these. You will support business managers and provide coaching on people matters whilst role modelling HR values.

For this role you will need to be CIPD qualified at level 5, or willing to work towards this once in post.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.


CIPD level 5, or willing to work towards this once in post.


We’ll assess you against these behaviours during the selection process:

  • Working Together
  • Delivering at Pace
  • Communicating and Influencing
  • Changing and Improving

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

  • Best in class learning and development tailored to your role
  • An environment with flexible working options where we encourage a great work-life balance
  • Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme
  • 25 days holiday, increasing by one day each year up to 30 days pro rata
  • Access to the staff discount portal
  • 24-hour Employee Assistance Programme providing free confidential help and advice for staff

More Information

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