Housekeeper 22 views

Liverpool Women’s delivers the highest standards of care for women, babies and their families. Each year we deliver over 8,300 babies, carry out over 10,000 gynaecological procedures, and care for over 1,000 poorly and preterm newborns, making us the specialist provider of health services for women, babies and their families in Europe.

We have some of the leading experts in their field, and, after featuring on One Born Every Minute, Miracle Babies and Special Baby Unit, our teams are famous across the world for their professionalism, skill and compassion.

Liverpool Women’s Hospital clinical services are currently being reviewed by NHS Liverpool Clinical Commissioning Group, following work done by our clinicians in presenting a powerful case for change in the Future Generations Strategy.

A useful information booklet is available about the proposed changes which can be downloaded from the Healthy Liverpool website facebook.com/healthylvpool. This booklet clearly states that ‘there is absolutely no threat to the services themselves – this is about making what we have even better and protecting services for the future’.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

We invite you to review why Liverpool Women’s Hospital is a great place to work:  https://vimeo.com/556197652 

We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Job overview

The Ward/Unit Housekeeper will be required to undertake a range of duties associated with the upkeep of the units environment and maintain the highest standard of cleanliness.  To work as part of a team and in conjunction with the Domestic(s).  As part of the unit team the Housekeeper will enhance the delivery of patient care by nursing staff and carers. The Housekeeper may at any time be requested to assist in other areas as Service requires.

Main duties of the job

 To undertake cleaning duties in accordance with the schedules and procedures of the ward..

  • To assist with patient meals and beverages as required in accordance with the trust hygiene and food handling policy. To ensure that patients are provided with water during their stay
  • Check and record fridge temperatures daily.
  • To ensure kitchen is kept clean at all times and ensure good stock rotation system is in operation for dry goods and provisions. To receive and check stores and other supplies
  • To ensure the nurses office is kept tidy free from clutter and printer is clear.
  • To check and maintain adequate levels of linen.
  • To ensure barrier and vacated rooms are cleaned according to policy.
  • Ensure hand-washing equipment soap, paper towels, alcohol hand gel are available at all in designated areas
  •  To ensure that all medical devices are cleaned and problems reported
  • To observe and maintain a high standard of fixture and fittings.
  • To have an overall awareness of the ward/Unit environment, including general safety aspects e.g.  Patient call bell, fire exits, alarm bells, etc.
  • These duties and responsibilities are neither exclusive nor exhaustive and management reserves the right to require staff to undertake other duties and responsibilities consistent with the grade of the post.

Working for our organisation

Liverpool Women’s delivers the highest standards of care for women, babies and their families. It is an exciting environment to work in and a great place to develop your career.

We value the contribution of individual talent and are committed to having a workforce that is representative of the local community. We will consider requests for flexible working on hiring.

Our core value is to ‘Be Kind’ and we have an ambition to ‘Be Brilliant’ with the best people, giving the safest care, to provide outstanding experiences.

The Trust is constantly innovating and evolving it’s services to provide the most cutting edge care possible. We have long-term aspirations for the future.  https://www.liverpoolwomens.nhs.uk/about-us/our-future/planning-for-future-generations/

We are committed to creating a greener Liverpool Women’s https://www.liverpoolwomens.nhs.uk/media/4095/our-green-plan.pdf

https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-16pp-v5-current-version.pdf

Detailed job description and main responsibilities

PROFESSIONAL:

All members of hospital staff are required to maintain the confidentiality of Trust and patient information and use such information only as authorised for specific purposes.  Report any concerns about the use of such information to your Ward Manager. All staff adhere to Liverpool Womens NHS Foundation Trust Uniform Policy, furthermore to portray the professional image of the trust.  The House Keeper’s duties must always be carried out in accordance with the Trust’s Equal Opportunities Policy.

EDUCATION:

Training will be given to enable the House Keeper to undertake all duties.

INFECTION CONTROL

The trust holds a policy that all non-clinical staff has to attend infection control mandatory training.  All staff are encouraged to attend any other infection control educational sessions i.e. hand washing, food hygiene.

CLEANING DUTIES 

  • To undertake cleaning duties in accordance with the schedules and procedures of the ward.
  • Undertake weekly cleaning of ward/unit equipment/environment as per disinfection/cleaning policy.
  • To monitor standard of cleanliness on the ward/Unit daily, liaising with Domestic service and Ward/Unit Manager.

ENVIRONMENT

  • To assist with patient meals and beverages as required in accordance with the trust hygiene and food handling policy. To ensure that patients are provided with water during their stay ( Please liaise with Ward Coordinator to ensure dietary requirement are followed e.g. Nil by mouth)
  • Offer refreshments to patients that have been waiting more than 50 minutes
  • Check waiting area pre and post clinic ensuring clean and tidy
  • Clean waiting area chairs as per Housekeeper Duties
  • Check and record fridge temperatures daily.
  • To ensure kitchen is kept clean at all times and ensure good stock rotation system is in operation for dry goods and provisions. To receive and check stores and other supplies
  • To ensure the nurses office is kept tidy free from clutter and printer is clear.
  • To assist and direct patients/visitors where and when appropriate.
  • To assist with the movement and escort of patients under the direction of the nurse in charge.
  • To answer telephone greeting caller with: location, name and title.
  • To ensure that emails are read on a regular basis and auctioned as required.
  • To check and maintain adequate levels of linen. To assist staff in keeping the patient bed area clean and tidy. To remove and dispose of linen as per trust policy to collection points
  • To ensure barrier and vacated rooms are cleaned according to policy.
  • Ensure hand-washing equipment soap, paper towels, alcohol hand gel are available at all in designated areas
  •  To ensure that all medical devices are cleaned and problems reported
  • To observe and maintain a high standard of fixture and fittings. To escalate any problems or concerns and complete relevant documentation
  • To have an overall awareness of the ward/Unit environment, including general safety aspects e.g.  Patient call bell, fire exits, alarm bells, etc.
  • The Housekeeper’s duties must always be carried out in accordance with the Trust’s Equal Opportunities Policy.
  • The Housekeeper is responsible for taking reasonable care with regard to him/her, as well as for any colleagues, patients or visitors who might be affected by any act or failure to act by the House Keeper in accordance with the Trust’s policies on Health and Safety at Work.
  • These duties and responsibilities are neither exclusive nor exhaustive and management reserves the right to require staff to undertake other duties and responsibilities consistent with the grade of the post.

Person specification

Qualifications & Learning

Essential criteria
  • Food Hygiene Certificate Level 2.
  • Numeracy and Literacy to level 2.
  • ITQ Level 2
  • NVQ Level 2 in Housekeeping (within agreed timescale).

Experience

Essential criteria
  • Experience in use of cleaning materials and equipment.
  • Experience in general cleaning duties.
  • Experience of working or volunteering in a mental health or learning disabilities environment.

Skills, Knowledge & Aptitudes

Essential criteria
  • Knowledge of Health & Safety and COSHH
  • Good understanding of confidentiality.
  • Able to follow protocols and instructions
  • Able to demonstrate: Thoroughness and attention to detail in all tasks, Effective verbal and written communication skills, Time management and ability to prioritise effectively, Breakaway techniques (within agreed timescale)
  • Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
  • Able to work flexibly and cooperatively as part of a team.
  • Committed to continual quality and service improvement
  • Committed to promoting a positive image of people with mental health conditions and learning disabilities
  • Committed to promoting a positive image of Hotel Services
  • Self awareness and committed to continual personal development.

Liverpool Women’s NHS Foundation Trust has a responsibility and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and for ensuring that they are protected from harm. Every employee of the Trust has a responsibility and is duty bound always to act in the best interest of a child or adult about whom we may have concerns.

Trust policy requires the cost of DBS applications be recovered via salary. The amount of £21.50(standard) or £41.50(enhanced) can be deducted from salary, in manageable monthly instalments for up to 3 months following commencement in post.

The Trust is committed to creating a well-managed,flexible working environment that supports staff & promotes welfare & development. We are committed to promoting equality and diversity;we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community.We operate Zero Tolerance to aggression, violence, bullying and harassment.We will make reasonable adjustments to ensure our recruitment & selection process is accessible to all.Flexible Working applications will be considered.

If you are disabled and have special support needs in applying for a job, attending for an interview or in undertaking any tests as part of a selection process, please contact the Trust’s recruitment team on 0151 7064666 and someone from that team will ensure that the recruiting manager is aware of your particular needs.

Please Note:new entrants to the NHS will normally commence on the first paypoint of the relevant band.

LWH has a responsibility & is committed to safeguarding & promoting the welfare of children, young people & vulnerable adults & for ensuring that they are protected from harm. Every employee of the Trust has a responsibility & is duty bound always to act in the best interest of a child or adult about whom we may have concerns.

Liverpool Women’s Hospital is committed to having a workforce that is representative of the communities we serve. To this end, we particularly welcome applicants from racially minoritised backgrounds, who have a disability, or are members of the Armed Forces, Reservists or Veterans.

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