GA004 – Claims and Compliance Officer 8 views

Job Expired

GA004 – Claims and Compliance Officer

North East/Agile Working

£11,295 – £12,452

22.2 hours per week (Fixed term until 31st December 2023)

Closing Date – 29th April 2021

About you

Do you have experience of ensuring financial compliance of a project is maintained and the risk of clawback is reduced to a minimum? Do you have experience of ESF funding? Do you have experience of using financial systems?


Do you have experience of audit/quality assurance systems? Do you have experience of supporting colleagues to understand and comply with funders requirements? Do you have evidence of communicating with various internal and external stakeholders?


If so, the role of Claims and Compliance Officer could be for you.


About us



Changing Lives began in 1970, when four people set up Tyneside Cyrenians, offering food and shelter to people experiencing homelessness in the North East. Since then, services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.


Today our charity employs over 600 staff, has 400 volunteers and operates from Berwick to London giving people hope and aspiration that their lives can change. We listen carefully to the experiences of people with lived experience and 20% of staff at Changing Lives have previously used services.


At Changing Lives, we believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We also believe that, given the right support, anyone can change their life for the better. By focusing on their strengths, potential and opportunities, we help over 14,000 people overcome their problems and live safe, successful, independent lives each year.

We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives

About the job

The Get Ahead programme supports people across the North East of England to overcome the complex reasons that prevent them finding work

The programme helps people to build on their strengths and aspirations, using the skills and expertise of partners and local employers to achieve their goals and is committed to making a real and lasting change.

The Claims and Compliance officer will ensure that any financial activity related to the Get Ahead project is evidenced and compliant with the European Social Funding and DWP requirements and claims are submitted within required deadlines.  Colleague are supported to understand the funder’s requirement relating to their role.

This is an agile working role partially home and office based, therefore you will require the ability to work effectively independently, and as a virtual team, under pressure to meet challenging deadlines.

What can we offer you in return?

  • Long established local employer
  • Competitive salary
  • 25 days annual leave
  • Annual Pay Review
  • Central location (near Team Valley Retail Park – Gateshead) with Free onsite parking
  • Employee Pension scheme 5% Employee / 3% Employer
  • Death in Service Benefit
  • Free Employee Assistance Programme
  • Occupational Sick Pay Scheme
  • CLUB Scheme – Access to Online Discounts
  • Comprehensive Learning & Development Opportunities

Apply for the job

Want to know more about this extremely exciting and rewarding opportunity? Download the full job description and application form and forward a completed application form to

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

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