Job Description
In this role you will manage a geographically diverse team, acting as a mentor and supporting their learning and development. You will lead and implement changes within your team and ensure concerns from customers and stakeholders are dealt with at the appropriate level in line with Driver and Vehicle Standards Agency (DVSA) expectations.
You will be a vital member of the local network management team, advocating best practices and exploring cross-network opportunities. You will effectively collaborate across enforcement delivery to ensure intelligence-driven interactions to drive wider engagement across the network.
You will assess roadworthiness and compliance of vehicles, drivers, and operators to enable better enforcement outcomes, and directly impact upon road safety.
As team leader you will role model the required culture of engagement and inclusion, develop your team’s potential, and guide their activities to ensure delivery of high quality, efficient services that meet customer needs and delivers Business Plan targets and standards.
You will ensure your team operates a high standard of service to ensure better enforcement outcomes, working within legislative, policy and procedures and working to intelligence led enforcement to ensure stakeholder compliance.
In this role you will be a Commercial Vehicle Enforcement specialist, undertaking a range of tasks related to your specialism, and providing on the ground intelligence and expertise.
Benefits
Alongside your salary the Driver and Vehicle Standards Agency contributes towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- An environment with flexible working options where we encourage a great work-life balance
- Generous Annual Leave – 25 days holiday, increasing by 1 each year of service, up to 30
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
- Latest IT and Tech devices
- A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
- Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
- Wide range of discounts schemes on high street names
- Employee assistance programme for health and wellbeing
- Cycle to work scheme and Gym membership offers
- For more information visit our careers page
Job Responsibilities
- Delivering high performance by providing quality leadership, support and guidance, and fostering colleague engagement throughout a nationwide enforcement network.
- Coaching and managing the performance of all team members, ensuring they are trained, fully aware of required targets/ quality standards and kept informed of any changes.
- Ensuring all team members have a current personal development plan (PDP) to cater for personal development and succession planning, and coaching and supporting the team to overcome skills gaps.
- Taking ownership for embedding a culture of continuous professional development and sharing best practice across the wider enforcement community.
- Driving improvements to the performance and compliance of the team, recognising and rewarding performance and tackling issues promptly to enable better enforcement outcomes.
Person specification
You will be an engaging and supportive leader to coach and develop your team to improve performance and deliver a high-quality service. You will be someone who enjoys working closely with others and can express yourself in a confident and concise manner.
You will be comfortable working with and interpreting a range of data and information to support decision making and have the capability to identify inconsistencies in information as well as defects in vehicles. You will have an inquisitive, analytical mind and be solutions focused, always striving for improvement.
You will work proactively, applying a flexible working approach to accommodate changing business needs and deliver targets.
More Information
- Address Stafford
- Salary Offer £45,265 - The advertised salary is inclusive of a base salary of £34,233 and a shift allowance of £11,032. Applicants may also be eligible for a RRA of up to £1,450.
- APPLICATION LINK https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?vxsys=4&vxvac=399346
