Driver Business Services Support Officer 74 views

📍 Location: Birmingham, Bristol, Chadderton, Isleworth, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea (Hybrid)

💷 Salary: £30,485 – A Civil Service Pension with an employer contribution of 28.97%

• Candidates based in Yeading will receive the London Weighting allowance of £4,000

🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

You will be responsible for ensuring all administrative support activities are carried out efficiently and effectively for the Driver Services Business Services team, with a strong service focus that contributes to the effective delivery of Operations frontline services.

Key Responsibilities include, but are not limited to:

• Manage the Operations mailboxes, ensuring requests are triaged, escalated, and monitored as required.
• Act as secretariat for key meetings and networks across Operations, drafting agendas, arranging guest attendance, taking action points, and assigning these to responsible owners.
• Extract and share information pertaining to driver services risks with internal stakeholders as requested.

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

• Access to the staff discount portal.

• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• Flexible working options where we encourage a great work-life balance.

About you

To be successful in this role you will need to have the following experience:

• Excellent organisational skills including ability to prioritise effectively
• Experience of working closely with Senior Managers in an administrative role.
• Experience in a range of administrative and project related roles.
• Experience in a range of Microsoft IT packages including Office 365 tools such as Forms and live events, Word, Excel and PowerPoint.
• A clear understanding of corporate risk management and governance

📅 Apply before 11:55 pm on Wednesday 20th May 2026