Donor Relations Officer 29 views

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Job Description

Chatham House, the Royal Institute of International Affairs, is a world leading independent policy institute based in London. As a global think tank, our mission is to help build a sustainably secure, prosperous and just world.

Our Donor Relations team is responsible for recruiting and stewarding a donor network of over 100 major donors to Chatham House. The generosity and engagement of major donors provides vital unrestricted income for Chatham House. Donors make an annual gift ranging from £2,500 to over £100,000. The institute has six giving circles which offer opportunities for engaging and recognising this generosity. Working closely with the Individual Membership team, the Donor Relations team identifies, recruits and retains supporters through face to face meetings, events and bespoke engagement with Chatham House.

As a result of significant growth, our successful Donor Relations team are currently seeking an Officer to join the team. Our ideal candidate will be a self-starter, who is passionate about fundraising and can take initiative.

Are you driven by building relationships? Do you thrive in a target driven environment? If this sounds like you so far, then we would love to hear from you!

In its centenary year, the institute was already working in a context of turbulent global affairs. The Coronavirus pandemic has seen historic disruption, and the organisation itself, like many others, has rapidly adapted to new and creative ways of working. This is a crucial time for all of our teams but never more so than for our Donor Relations colleagues.

We are an equal opportunities employer, and value diversity at our organisation. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require assistance due to a disability, please contact us on

Principal Responsibilities

You will coordinate a small portfolio of major donors including executing a tailored stewardship programme and creating opportunities to build and strengthen the donor’s relationship with the institute. You will also:

  • Ensure a regular and consistent programme of donor communications, including event invitations, in person meetings, and bespoke forms of engagement;
  • Work collaboratively with the team to identify and engage new prospects to maximise fundraising opportunities;
  • Drive positive relationships with internal and external partners, including other External Relations teams, research programmes, the Director’s office and volunteers;
  • Review and update information about tax efficient giving in the UK and overseas;
  • Develop and manage a legacy giving club;
  • Ensure accurate and data protection-compliant records of relationships and donations;
  • Update and produce new marketing materials online and in hard copy.


Benefits include approximately 37 days annual leave (inclusive of public holidays and Chatham House closure days); pension scheme; employee assistance programme; medical insurance cash plan; life assurance and other benefits designed to suit your own personal lifestyle including access to Headspace and in-house yoga. All of this, in a professional, engaging and intellectually stimulating environment.

Please note that we are unable to offer visa sponsorship for this role. You must have an existing and unrestricted right to work in the UK.

Closing Date: Monday 16th November 2020 at 10 am. You will be notified of your application outcome within 4 weeks of the closing date.

Salary: £28,000 – £35,000 (Depending on experience)

Location: London based. Due to Covid-19 restrictions, we are currently working from home predominately until we can return to the building on a full-time basis. At such a time, you will be required to be office-based, 5 days a week.

Contract: Full time (35 hours per week), Permanent

Job Requirements

Essential Skills and Experience:

  • Proven experience working in the charity sector with a strong understanding of major donor fundraising;
  • Experience of contributing to or developing an innovative major donor strategy through prospect research experience and understanding;
  • Experience of client management or major donor relations;
  • Interest in and understanding of UK tax efficient giving;
  • Excellent interpersonal, oral and written communication skills able to communicate effectively;
  • Target oriented;
  • Experience of working with fundraising volunteers;
  • Able to attend events and meetings outside of normal working hours.

Desirable Skills and Experience:

  • Understanding of US tax efficient giving;
  • Knowledge of data protection;
  • Experience of annual funds or fundraising campaigns;
  • Experience of legacy fundraising;
  • An interest in international relations;
  • Experience of giving clubs and donor journeys.

How To Apply

Please click the following link to apply:

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