Director of Customers and Operations 29 views

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The Liverpool City Region is world-famous for its history, culture, and creativity. A place of firsts, it is the birthplace of modern railways, public health, and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing – growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK – investing in our economy, people, place, transport and digital infrastructure.

We are currently looking for four outstanding, inspirational, and highly experienced leaders to play a key role in helping us deliver our vision.

From our world-famous Mersey Ferries and Mersey Tunnels, to travel centres and smart ticketing, we deliver for hundreds of thousands of customers across our transport network and attractions every day.

You’ll be overseeing our customer focussed service areas, operational support areas, and physical assets. You’ll bring commercial acumen to drive revenues and a wealth of experience in delivering safe and efficient operations along with top-class customer experiences.

Providing strategic leadership across these functions, you will support the Executive Director – Place to deliver excellence in customer and operational functions, aligning quality, performance and efficiency with our economic, environmental and social impact goals.

Liverpool City Region – the best place to grow up, grow a family, and grow a business –
where no-one is left behind.

Join us and be a part of our city region’s ongoing success story. For further information go to www.join-lcrca.com or contact our retained consultants at Penna: Pete John on 07710 811684 or Julie Towers on 07764 791736.

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