|Position||Data Governance & Quality Manager|
|Reporting to||Head of Asset Information (Head of Enterprise Data Management)|
|Function||Asset Management (Enterprise Data Management)|
|Location||London, Colchester, Bury St Edmunds, Crawley|
|Starting Salary||£66,380 plus benefits and bonus|
All applications will be reviewed after the closing date
We also provide the following additional benefits
- Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
- Tenancy Loan Deposit scheme
- Tax efficient benefits: cycle to work scheme
- Season ticket loan
- Occupational Health support
- Switched On – scheme providing discount on hundreds of retailers products.
- Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
- Discounted access to sports and social clubs
- Employee Assistance Programme.
To satisfy our ambitious digitalisation plans, we are looking for an experienced and capable Data Governance & Quality Manager. This is a newly established role tasked with leading the development and implementation of effective data governance and quality management capabilities within the organisation.
The role holder must be passionate about data, have a proven level of technical knowledge, and the ability to influence at all levels, working to ensure that data is managed appropriately in all areas of the business, wherever it is used or processed.
The successful candidate will be proactive and self-sufficient, and will be entrusted with the freedom to shape their own working agenda. In return there will be an expectation to demonstrate positive stakeholder engagement that results in value-adding progress towards eventual adoption of the data governance and quality standards by internal data projects or business areas. The role will also include designing, implementing and chairing a working group or digital forum to enable people to feedback on data quality related issues, share ideas for resolution and prioritise fixes. In order to showcase oversight and communicate progress efficiently, status reports and management information will need to be generated, and in turn there will be a requirement to use these to update Senior Managers on occasion.
Stakeholder engagement is paramount. The candidate will need to develop deep working relationships with key stakeholders such as Technology, Project Managers and the wider data community. Effective working relationships built on trust, mutual good intent and win-win outcomes will need to be developed, based on intensive collaboration. A comprehensive understanding of UK Power Networks’ data estate, its systems, data pipelines and the data quality issues therein will be a requirement; this is only possible through successful engagement with stakeholders. In parallel with the regular ongoing data quality work, there will be an expectation for the candidate to contribute to the development and implementation of the wider data strategy by shaping and implementing activities that enable data users to find, access, share and trust data more effectively.
- Management of a team of 2+ data and information specialist staff.
- An annual budget of c.£500k.
- To develop and implement a comprehensive enterprise data governance strategy and framework to support good data quality and develop robust processes.
- Develop and communicate the values of Data Governance to the organisation ensuring awareness and fulfilling compliance requirements.
- Define organisational roles and responsibilities related to the framework (i.e. Data Stewardship model).
- Evaluate, recommend and implement tools, processes, and solutions that maximise execution efficiency of data management activities.
- Develop and implement a metadata management and data curation framework to facilitate classification, risk management and self-discovery of data assets.
- Define and implement a data triage process to inform appropriate controls in delivering data openness.
- Manage and deliver a programme of change to implement the framework.
- Ability to manage up and across an organization, setting clear expectations, driving alignment, and establishing relationships of trust based upon consistent execution and exceptional customer service.
- Define and ensure ongoing adherence to the data management policies, standards and processes.
- Directly manage and develop data governance and metadata management practices.
- Design, implement and promote data management practices across all departments and systems interacting with governed data sets.
- Business partner with other data leadership roles across business functions.
- Work closely with IT partners to ensure the data governance framework supports their needs.
- Collaborate with the Data Protection Officer to manage risk and compliance.
- Support the analyst community working at the front line of data and insight.
- Coordinate and facilitate Data and Information Governance and Working Groups.
- Lead the design & implementation of Enterprise Data Management reports for Data Governance Groups and key business stakeholders.
- Develop data quality principles, processes and tooling, making a case for change to senior leaders.
- Work with key stakeholders to create definitions for measuring data to ensure consistency and accuracy of our data across the business.
- Address key data issues and working with product teams and Data Stewards to prioritise solutions.
- Acquire and maintain knowledge of relevant industry trends and tools to assist in governing data.
- Be the key focal point for all data management matters across the business.
Nature & Scope
The Data Governance & Quality Manager reports to the Head of Asset Information within the Asset Management directorate.
The successful candidate will be a key member of a multi-disciplinary team, collaborating with data engineering, data science and analytics specialists, information management staff, solution developers and business domain stakeholders, such as information managers, data stewards and business analysts. The primary objective of the role is to deliver an effective and scalable data quality management framework through implementation of strategies and initiatives that will cement UK Power Networks’ position as the leading UK DNO with respect to safety, customer service and efficiency.
The post holder will be required to build strong relationships with data stakeholders throughout the business, a number of key external stakeholders, strategic suppliers and contractors. The role therefore requires effective interpersonal skills and an ability to communicate clearly and confidently at all levels of the organisation.
It is our ambition to be regarded as an industry leader in the area of Enterprise Data Management. Above all, the role holder must have the capability to lead with the vision and motivation in order to deliver against this objective.
Qualifications & Experience
- Bachelors / Master’s degree in computer science, information systems or a related subject (or equivalent project-related experience).
- A minimum of five years of experience in Data Management / Data Engineering / Data Governance or IT, with at least two years specifically in data quality management.
- Chartered status and membership of a professional body such as BCS or CDMP, or working towards it.
- Demonstrable experience of previously working in a data management or governance role and having implemented business policies to support best practice in data management.
- Understanding of key data-related regulations and frameworks, including ISO8000, GDPR, DPA.
- Full understanding of, and in-depth professional experience in, the development and implementation of information/data management strategy.
- Strong, hands on, data quality analysis and improvement skills, including knowledge of different data quality management approaches and remediation strategies.
- Data governance
- Meta Data Management
- Open Data
- Master Data Management
- Data Quality Management
- Business & Data Architecture
- Data modelling, from conceptual, logical and physical
- Data ingestion process design
- Information design
- Direct experience with leading data quality and data governance tools.
- Knowledge and understanding of regulatory frameworks and associated reporting.
- Significant focused experience developing and driving complex data management strategies and initiatives.
- Ability to measure, evaluate and optimise data quality using best practice testing, evaluation and attribution methodologies.
- Ability to influence others and move toward a common vision or goal.
- Must be an experienced team player and able to work collaboratively with and through others.
- Ability to establish and maintain strong relationships.
- Business change experience, including affecting cultural change and developing appropriate communications and training programmes.
Key Behaviours & Competencies
- Strong communication skills, both verbally written.
- Must be able to chair meetings and conduct presentations, including to Senior Managers.
- Be an excellent communicator and collaborator, engaging with multiple technical and business stakeholders and leaders.
- Structured, organised, process driven and outcome oriented.
- Strategic thinker with a strong knowledge of best practice data management and analytics principles and practices.
- The ability to translate complicated technical data issues into tangible business implications and impact.
- High level numeracy and analytical skills.
- The ability to collaborate effectively, bringing together subject matter experts from across the business.
- Have a track record of remaining unbiased toward specific technologies or vendors.
- Ability to communicate, influence and persuade peers and leadership.
- Ability to understand the long-term (“big picture”) and short-term perspectives of situations.
- Ability to quickly comprehend the functions and capabilities of new technologies.
- Experience of drafting documentation such as policies, standards and other related artefacts. Self-sufficient and proactive attitude managing one’s own workload.
- Experience formulating plans to meet long-term business objectives.
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.
If in doubt ask!
- Address Newington House
- Salary Offer Starting Salary £66,380 plus benefits and bonus