Customer Loyalty Specialist 15 views

Mercedes Benz of Northampton has a fantastic opportunity available for an excellent individual to join us as a Customer Loyalty Specialist.

As a Customer Loyalty Specialist, you will look forward to interacting with our loyal customer base both in the showroom and virtually to deliver a great customer experience, ensuring that their needs are understood and to maintain a fantastic business relationship going forward.

You will make recommendations on products that meet their requirements and guide them through the sales process, providing advice and assistance with any queries they may have.

Sytner Loyalty Specialists work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Don’t worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress.

Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Mercedes to support your career.

You will take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service

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