Community Risk and Performance Analyst 7 views

Community Risk and Performance Analyst

Technical 1B

Permanent

Publish date: Tuesday 24 March 2026

Closing date: Tuesday 7 April 2026 at 12noon

Salary: £40,777-£42,839

Hours: Full time

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people.

Our vision is ‘Making the West Midlands safer, stronger and healthier’.

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.

A unique and exciting opportunity exists to join West Midlands Fire Service (WMFS) as a Community Risk and Performance Analyst.

Our work to reduce those risks is driven by our Community Risk Management Plan (CRMP). It helps us to set our priorities, which together – guided by our strategy – we work to achieve. As part of the analyst team, you will be a key part of our CRMP process.

About the role

Our research and data help us understand who’s most at risk from fire and other incidents, and when and where they happen. This data also helps us to identify opportunities to improve, use our resources more effectively and efficiently to help those who need it most.

But there’s a lot more to consider- things like climate change, building and infrastructure developments, technology, world events, changes in health, social and economic issues. These all shape the risks our communities face now and are likely to face in the future.

Responsibilities

The postholder will:

• have a proven ability to interpret complex data and risk intelligence, with an understanding of how this can influence community risk management decision making and aid effective risk horizon scanning
• take a consistent and methodical approach to gathering data to ensure the CRMP is fit for purpose
• be responsible for data handling and analysis, modelling, mapping, reporting and research across a range of subject areas. This will support the generation and collation of intelligence to inform organisational decision making, risk management, resource planning, evaluation and performance monitoring processes
• provide expert input and professional insight on available data and its analysis for purposes including: performance management, forecasting and target setting; resource management and deployment; scenario modelling; the creation and interpretation of maps, charts, diagrams, reports and presentations in line with time critical deadlines
• use specialist and bespoke software systems and applications, to collate and interpret data into meaningful, accurate and timely intelligence reports for consumption by a variety of audiences and stakeholders.

Experience and skills

• knowledge or experience of software packages such as Tableau, Power Bi, Q-Gis
• structured Query Language (SQL) (or similar) for the retrieval and management of data
• experience of processing data using Geographical Information System (GIS).

Benefits

We offer a friendly working environment and benefits including:

• free, on-site free gym facilities
• free, on-site parking
• agile working arrangements (three days a week in-office).

We also offer access to an in-house occupational health facility – including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

In addition, employees have access to:

• 24/7 Employee Assistance Programme
• wellbeing programmes
• ‘blue light’ discounts across many retailers through partner schemes
• Sports and Welfare scheme (for a small fee) – with access to discounted products and services.

Diversity

We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.

Successful candidates will be subject to necessary pre-employment checks, including – where applicable – relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work.  All applicants will be required to provide two suitable references.

How to apply

To apply for the role, please complete the application form via Oracle by 9am Tuesday 7 April 2026.

Successful candidates will be invited to take part in an interview and role-based exercise w/c 13 April.

Questions

If you have any questions about the role, or would like an informal discussion, please contact Hannah.Spencer@wmfs.net.