Commercial Practitioner – Apprentice 40 views

Job Expired

Job Title: Commercial Practitioner – Apprentice

Band: 3

Salary: £34,206 – £38,005

Location: Liverpool, Birmingham, Norwich or Newport

Term: Permanent

Number of Positions: 1

Hours: Full time/Compressed Hours

Closing Date: 16/06/24

Would you like to be part of a growing, dynamic team within the Facilities Management (FM)Category? 

Would you like to take ownership of FM Call Off projects and provide value added services to our customers, helping to achieve our stretching growth targets? 

Do you thrive going the extra mile for our customers? 

This role will offer you that and more.

Job Summary

You will support the Commercial Managers on specific call -off projects to ensure delivery of compliant tenders and contract awards.

You will be responsible for supporting customers with call off related queries at each appropriate stage of the process, adding value and building and maintaining effective customer relationships.

Apprenticeship Summary

This is an exciting opportunity to begin a career in commercial procurement and supply.  In this role, you will work as part of a fast-paced customer focused commercial team and undertake the Level 4 Commercial Procurement & Supply Apprenticeship.

An Apprenticeship provides work-based, on the job training and development. The training is fully funded so it doesn’t cost you anything – and you’ll earn whilst you learn.  It will provide you with the skills, knowledge and behaviours you need to be fully effective in a designated role. With very few exceptions, you don’t need to have related work experience or qualifications to apply.

What is important throughout the Apprenticeship is that you put into practice what you learn, and capture evidence of this so your progress and increasing capability can be assessed.

We want you to get the most out of your Apprenticeship. To help you manage your learning we will give you, over the duration of the Apprenticeship, a minimum of 20% of your paid working hours to focus on skills development. This means you won’t be asked to study in your own time.

However, both the role and the Apprenticeship are very demanding and you will need to work hard. You will be assessed throughout and at the end of your Apprenticeship by submitting coursework, undertaking exams and presenting your work to others.

There is plenty of support and you will be part of a larger apprentice community and, where possible, we will get you involved in apprenticeship related activities, so you’ll get to know people outside of your own team or Department.

Further information can be found in the Apprenticeship Standard – you should read this to see the skills, knowledge and behaviours you will need to have learned by the end of your apprenticeship.

There you can also find a link to the assessment plan. This will give you details of how the apprenticeship is assessed.  For this programme, you will undertake nine exams in the first 12 months and once successful in these, you will undertake a 5,000-word project in 3 months.

Apprenticeship Eligibility Criteria:

This is a development role so to be eligible to apply, the training and development you receive during this apprenticeship must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already be over-qualified or over-experienced in this type of work.

In addition, you must:

●      Not hold or be working towards a similar level or higher-level qualification to the apprenticeship unless this is in a significantly different subject/business area.

●      Be aged 18 or over (there is no upper age limit).

●      Have the permanent right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship.

●      Have left full-time education by the time the apprenticeship starts and not be in receipt of funding for other learning programmes (including another apprenticeship)

●      5 GCSEs or equivalent in Maths and English at Grade 4/C or above or equivalent.

●      2 A-levels or equivalent

Please Note:

If you do not meet the above apprenticeship criteria, we cannot progress your application for this role and your application will not be considered.

If you are not sure whether or not you meet the criteria please contact

Commercial Directorate Overview

Commercial is the largest directorate in CCS and is responsible for the design, development, implementation and management of our commercial agreements, which are used by our customers across the public sector. We have helped our customers:

  • spend more than £34 billion through the agreements we create

  • enjoy more than £3.5 billion in commercial benefits annually through our agreements

Category management sits at the heart of CCS. We use our deep knowledge and expertise of public sector suppliers, to create market and category strategies. These strategies are used within CCS to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Our skills are also used in carrying out commercial policy, development of new products and services and supplier relationship management.

Team Summary

FM sits within the Estates Group (including FM – Hard/Soft, Healthcare, Security, Furniture, Estates Management Services, Housing, Waste, Food, Security, Cleaning, Bespoke Defence FM).

The Commercial Practitioner will join an impactful customer focused team of 13, who aid customers with various diverse procurement needs and complexities across all FM agreements.  

Key Responsibilities:

You will:

  • Deliver an excellent value-added service to our customers, assisting customers in achieving long term value for money and more robust contracts via CCS FM agreements.

  • Guide customers through the commercial procurement process in preparation for going to market on time (via self-serve or CCS Assisted Service route). This will include the preparation of commercial documents (for example, specifications (non-technical), award criteria, Terms and Conditions, pricing and Key Performance Indicators – KPIs) and involve regular meeting attendance, to track progress and discuss issues.

  • Develop and maintain a knowledge of Commercial Agreements in the FM category, acting as a source of sound commercial insight and advice including specifications, terms and conditions,  FM pricing, data, KPIs and payment mechanisms.

  • Project manage relevant Call Off activity of low / medium complexity and value. Including leading the management of one or more call off projects during pre and post tender activity. Provide support to Commercial Managers on medium / high complexity and value projects.

  • Develop close and collaborative relationships with a variety of stakeholders including external customers, internal colleagues across the FM category, CCS Procurement Operations Team and the wider organisation where relevant.  

  • Provide call off advice across CCS FM agreements which will include the collation of call off pricing to produce benchmark rates post award and FM Data Insights (including commercial, change and social value benefits).  You will ensure alignment to social value policy and the Sourcing Playbook.


Essential Criteria (To be assessed at application stage):

  • Experience of building and maintaining customer relationships and supporting customers within a business environment

  • Proactive approach to analysing problems and developing solutions in order to deliver operational and commercial efficiencies and more effective ways of working

  • Knowledge of how to prioritise workload and work at a pace, working on multiple customer call off projects at any one time

Desirable Criteria: 

  • Competent Excel/Google Sheets experience (for example of writing/troubleshooting formulas, pivot tables, data validation and conditional formatting)

In the of a high number of applications, the desirable criteria will be used as a second sift.

Success profiles (To be assessed at interview stage):

This vacancy is using the following Success Profiles:




  • Managing a Quality Service

  • Making Effective Decisions

  • Working Together

  • Delivering at Pace

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

What we will offer you, here are some of the benefits you can expect:

  • Competitive salary

  • Generous pension scheme

  • A discretionary non-contractual performance related bonus

  • Working remotely in addition to working in advertised office location

  • Flexi time scheme (available for B1-B6)

  • Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 17th June and interviews will be held from 25th June onwards either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact

Complaints procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at

 If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at 

More Information

  • This job has expired!
Share this job


Company Search

Job Search

Company Search





Stay connected!