Business Improvement Manager 40 views

The role will support the creation of a continuous business improvement culture within DVSA, through the application of Continuous improvement (CI) knowledge, education and learning and to ensure CI is evident and embedded in ways of working.

The job holder will be required to facilitate effective improvement activities in teams across the organisation.  Working as part of the Business Change & Improvement team and the wider business; to identify improvements required, develop interventions, and help relevant business areas required to achieve business objectives and to support the creation of continuous business improvement culture.

The job holder will lead and participate in BI activity through the analysis of processes, and systems and subsequent implementation of business improvements and responsible for planning, selecting and implementing business improvement tools, techniques and processes to support development activity at both a local and national level.  Provide ongoing training of, and communication to, employees in all aspects of continuous improvement.

The job holder will develop effective CI communication plans and strategies.  Managing internal business improvement communications, working with Business improvement lead to ensure that CI articles, blogs and all written content is published in a timely manner.

The job holder will be responsible in developing expertise areas through the formation of a new Community of Practice network, participating in activities to maintain and develop own capability.

Responsibilities include but are not limited to: 

• Support teams in their development of continuous improvement knowledge and learning.
• Lead process improvement events using continuous improvement tools and techniques and following the Business improvement team life cycle approach
• Maintain and develop expertise areas through the formation of a new Community of Practice network, participating in activities to maintain and develop own capability.
• Develop Continuous Improvement communications and engagement plan, ensure CI articles, blogs and updates is published in a timely manner.

About you

We are looking for someone with a qualification in one of the following : Lean Competency systems, Six Sigma or other Continuous Improvement Specialist Apprenticeship or Accreditation.

In addition to this, they must be someone who has experience in developing a continuous improvement culture. As well as practical experience in implementing any improvement activities.

It is essential that they can influence and negotiate with people from all levels and different areas of the business.

They will have analytical and statistical skills to assist in making decisions.

The successful candidate will possess good communication skills both orally and in writing, to be able to provide effective presentations and write continuous improvement articles.