AWPis committed to developing and embedding its role as a learning organisation that has patient and carer safety at its heart, and this post is a core element of this commitment. The role of Patient Safety Reviewer is a key function within the Trust’s Patient Safety Team and is responsible for undertaking reviews and investigations into a range of patient safety incidents and near-misses. Working across the organisation, the role supports the patient safety functions of our delivery units by identifying lessons to be learned, making recommendations accordingly.
Main duties of the job
Undertaking reviews and investigations:
• Maintain a caseload of active investigations and reviews, prioritising and structuring your activity to most effectively meet demand and reporting deadlines.
• To undertake investigations and reviews into the range of SUIs using (but not limited to) the Root Cause Analysis framework.
• Facilitate patient safety review meetings with staff groups and other appropriately interested parties.
• Complete investigations and reviews within specified and agreed timescales.
• Identify and record care and service delivery problems.
• Identify and record recommendations for improvements to practice and care delivery systems, at an organisational, delivery unit and individual level.
• In collaboration with appropriate professional, service and governance leads, contribute to the implementation of quality improvement and work plans at local level to support the implementation of learning.
• Presenting, describing and discussing your findings and learning from each review at the Trust’s Patient Safety Review Group and delivery unit governance forums.
Working as part of the Patient Safety Team:
• Participate in team meetings, as appropriate.
• Participate in team and individual supervision processes, both managerial and incident- specific.
• Maintain appropriate links with your professional peers.
• Mentor and supervise more junior staff and trainees.
• Participate and collaborate in agreed audit and service evaluation activities.
Working for our organisation
We are AWP(Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWPare dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
Detailed job description and main responsibilities
The post-holder will work with service and professional leads, patient safety leads, service users and carers to develop robust and meaningful investigation reports using (but not limited to) the Root Cause Analysis (RCA) framework following the identification of serious untoward incidents. Much of this work will involve the review of practice and care delivery following the unexpected death of service users.
The post-holder will be responsible for the collection and analysis of complex information from a number of sources, for producing a high quality investigation report, and for developing (with relevant professional and governance leads) an implementation plan.
The post holder will be responsible for engaging with those affected by serious incidents, including bereaved families, to ensure they have an opportunity to participate in the investigation process. This will include speaking with patients and/or their families who wish to raise concerns or questions they have about the care and treatment delivered by the Trust and strive to provide answers to those questions.
The post-holder will support delivery units in patient safety improvement activities with the aim of proactively reducing risks to patient safety and unanticipated adverse events. They will participate as a member of the patient safety team to ensure compliance with regulatory and statutory patient safety requirements. Your role will be to support the overall work and functions of the Nursing & Quality Directorate.
Please see Job Description and Person Specification
Current professional registration
- Current professsional registration
Educated to degree level or equivalent experience
- Educated to degree level or equivalent experience
- Experience of report writing
- Experience of undertaking reviews of ca
- Experience of presenting and sharing your work at professional meetings and forums
- Knowledge of the role and impact of human factors in relation to patient safety incidents.
- Ability to produce analytical reports relating to patient safety and governance focussing on improvements and safety changes.
- Excellent interpersonal skills involving complex matters to a wide range of staff.
- Ability to prioritise work and respond flexibly to changing priorities
- Attention to detail and precision
- Strong advocate of patient safety culture
- Recognised project management qualification
- Address Bath, UK
- Salary Offer £32,306 - £39,027