Associate Commercial Practitioner 30 views

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Position: Associate Commercial Practitioner

Band: 3

Salary: £34,206 – £38,005

Positions: 2

Term: 1 Permanent and 1 Fixed Term Appointment (until 30/06/25) – Contracts are awarded in merit order with the top scoring candidate being offered perm

Location: Liverpool/Norwich/Newport/Birmingham

Hours: Full Time/Compressed

Closing Date: 18/06/2024

Please state whether you have a preference in Term Type within your Personal Statement.

Do you want to progress your career in the UK’s largest public sector procurement organisation? If so, you will have the chance to create market leading commercial agreements that help shape how common goods and services are bought across the public sector.

The Role

Reporting to a Commercial Practitioner, the Associate Commercial Practitioner is a key part of the category team and has responsibility for supporting the day to day management of Commercial Agreements. This demands a level of customer and supplier relationship management, which are integral parts of the role.

Commercial Directorate overview

Commercial is the largest directorate in CCS and is responsible for the design, development, implementation and management of our commercial agreements, which are used by our customers across the public sector. We have delivered value to the public sector and helped our customers spend more than £34 billion through the agreements we create and enjoy more than £3.5 billion in commercial benefits annually through our agreements.

Category management sits at the heart of CCS. We use our deep knowledge and expertise of public sector suppliers, to create market and category strategies. These strategies are used within CCS to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Our skills are also used in carrying out commercial policy, development of new products and services and supplier relationship management.

Team Summary

This is an exciting opportunity to join our HR & Workforce Category Team which manages over £4bn of Public Sector spend. We are a supportive team of highly-experienced procurement and category management professionals.

HR and Workforce – Helping the Public Sector with everything from temporary and permanent recruitment, apprenticeship training, learning and development.

We support government projects and programmes of national UK significance – helping the public sector to build back better.

Our commercial Team is transforming to become even more flexible. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development.

Key Accountabilities:

  • Implement initiatives to improve and drive customer value, quality of service and deliver commercial benefits (savings)

  • Comprehend the customer business needs and intent and assess how and where the CCS product portfolio may support their business – in collaboration with internal CCS teams

  • Create clear and compelling cases for customers to adopt our Commercial Agreements and the associated value delivered to them

  • Implement engagement plans for communications with current and new customers to establish and enact retention and growth of spend through Commercial Agreements – in collaboration with internal CCS teams

  • Oversee commercial agreements through all stages of their life cycle; from launch through to expiry and/or replacement

  • Manage/support the delivery of procurement/sourcing projects to quality and time, including, the preparation and delivery of supplier and customer meetings, dealing with day to day supplier and customer enquiries, maintenance of various performance logs, and risk management

  • Supplier Management, including the development of supplier plans for growth, conducting supplier reviews of sales and compliance to the Terms and Conditions and Key Performance Indicators, cost reduction, risk management and timely provision of management information

  • Work with suppliers, customers and colleagues to identify, implement and report on commercial benefits (savings)

  • Assist the preparation of documents (e.g. specifications, award criteria, pricing models) for colleagues to go to market for new/renewed Commercial Agreements

  • Develop a good knowledge of Commercial Agreements, sufficient to act as a source of insight and advice

Essential Criteria (to be assessed on application):

  • Demonstrate commercial acumen to examine data and make informed commercial results in an often complex commercial environment

  • Actively eliciting,evaluating and consolidating information and presenting such with supporting evidence in writing or orally; heading discussions or obtaining information from difficult or uncooperative sources

  • Taking forward customer or supplier related issues

  • Helping resolve technical or specialist problems

  • Aptitude to oversee discrete units under supervision but using initiative to respond to minor day-to-day changes in priorities and Inputting to unit business plans

Success Profiles(to be assessed at interview):



  • Working Together

  • Changing and Improving

  • Communicating and Influencing

  • Delivering at pace

  • Managing a quality service


  • Contract and supplier management

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

What we will offer you, here are some of the benefits you can expect:

  • Competitive salary

  • Generous pension scheme

  • A discretionary non-contractual performance related bonus

  • Working remotely in addition to working in advertised office location

  • Flexi time scheme (available for B1-B6)

  • Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is

found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact

Working flexibly, delivering outcomes

 CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 17th June and interviews will be held on WC 8th July either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact

Complaints procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at

 If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at 

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