Welfare Advisor to our HE Students

Welfare Advisor to Students within Higher Education
Manchester, Fulltime & Permanent Role
Do you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you!
About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
You will ideally have knowledge in the government benefit system and housing regulations etc. and dealt with various crisis matters for example homelessness, financial hardship, violence, abuse etc.
Our role is Monday to Friday business hours with approximately one evening per week (8pm finish) along with one Saturday (9.30am-4.30pm) per month.

Here’s a flavour of what’s involved: (click through to read the JD)
Responsible for the delivery of provision of student welfare services, including one
to-one appointments, workshops and events, accommodation advice and
support, funding/financial advice and student health advice (all advice to be
within specified policies), learning support and disability support.
To be a member of the safeguarding team, assessing risks and delivering training
to staff
Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
Assessing and making Safeguarding referrals and providing appropriate support
and assistance providing an emergency service

Bring your experience:
Ability to be a credible source of guidance & support to academic &
professional services colleagues on student issues that may evoke
concern and risk & duty of care e.g., mental health, urgent incidents,
fitness to study, sexual violence, forced marriage, safeguarding Essential
You will have a proven track record of developing and/or implementing inclusive
policy and practice in an organisational context. Desirable
Developing & embedding good practice into service delivery Essential
Knowledge of Child Protection, Adult at Risk and Prevent legislation. Essential
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

Job Information

Job Reference: 000360_1643795711
Salary: Negotiable
Salary From: £
Salary To: £
Job Industries: Social Care
Job Locations: Manchester, Greater Manchester
Job Types: Permanent
Job Skills: QA Ltd
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