Operational Support Engineer

NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job Overview
NATS is recruiting for an Operational Support Engineer to be responsible for the H24/7 tactical delivery and maintenance of operational systems and equipment, providing functionality to Air Traffic Controllers at NATS Air Traffic Centres, Airports and other customers throughout the UK.

The Operational Support Engineer role is responsible for the safe and efficient delivery of services used by Air Traffic Controllers throughout the UK, who provide safe Air Traffic Control services to aircraft transiting through UK airspace. These services include the display of surveillance data, aircraft communications and support tools to ensure the safe and efficient transit of aircraft. Applicants should ideally have experience of working in a mission critical environment.

Other duties include:
The Operational Support Engineer will be working on a varied array of Air Traffic Management systems including:

  • Data Processing,
  • Wide Area Networks,
  • Computer based Support Systems,
  • Surveillance/Radar systems,
  • Air Ground Air communications / Voice Switches.
  • Control & Monitoring Systems

Essential skills and experience:
The applicant is expected to hold, as a minimum, a Higher National Certificate or Diploma in a Technical related discipline.

Applicants not holding the expected qualification but who have undertaken structured technical training (e.g. apprenticeship recognised by a professional body) and have extensive engineering experience will be considered.

Experience with these systems within an Air Traffic Management environment would be ideal but is not essential as appropriate training will be provided.

Applicants must possess effective judgement skills to maintain operational services in a safety critical environment.

Skills / Personal Qualities include:

  • Ability to interpret events (system alarms / customer reports), analyse a given situation, and act appropriately to maintain a safe operational service using procedures, training and skills.
  • Effective oral and written communication skills with the ability to present information accurately and concisely to customers and suppliers.
  • Capable of working effectively and collaboratively within a team.
  • Flexibility due to the shift working nature of the role.

Additional Vacancy Information

You will be expected to work on shifts after training period and this will attract a shift allowance in addition to the salary.

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. In addition to a competitive salary that’s regularly reviewed, you’ll also benefit from a wide range of other benefits which includes generous leave entitlement, a market-leading defined contribution pension scheme, a range of voluntary benefits and retail discounts, wellness support and a comprehensive learning and development offering.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.

Job Information

Job Reference: 4919BR_1699972690
Salary: Negotiable
Salary From: £
Salary To: £
Job Industries: Aerospace
Job Locations: Prestwick, South Ayrshire
Job Types: Permanent
Job Skills: NATS
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