Learning Specialist (Operations)

NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions globally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job purpose / Overview:

Learning Specialists understand performance learning gaps within NATS and create solutions to resolve this with support from the wider Design & Development team. With an educational or training background, you will work alongside Operational colleagues to provide engaging and creative learning across a variety of roles – focussed upon understanding, analysing, and evaluating learning and training needs.

Other duties Include:

  • Establish, measure, and manage metrics and performance criteria for learning solutions
  • Select appropriate analysis methods and report findings on individuals, groups, or large areas of operational staff
  • Design and allocate innovative learning solutions and engage learners across a variety of learning styles
  • Integrate adult learning theory into course content across both technical and non-technical (behavioural) to influence speed of learning and retention
  • Maintain enhanced knowledge of learning trends, analysis, design, and development, and pro-actively share findings to ensure best practice
  • Generate and accurately maintain creative briefs, learning templates, documents and reports to produce solution vision proposals, and future learning solutions
  • Design and facilitate “Train the Trainer” and/or handover activities to ensure successful transference for delivery, providing coaching and support through the process
  • Lead, champion and be the focal point for learning solutions
  • Advising on design and development of procedures and specialist insights into creation of learning solutions

Essential skills and experience:

  • Practical experience in training or education – teaching, facilitation, learning qualifications (or equivalent experience) is advantageous
  • Practical experience in design and development of modern training or education materials, qualifications in development software or design would be advantageous
  • Passionate about learning and the need to provide professional design and development of training.
  • Persuasive, and confident with the ability to influence people at all levels within NATS
  • Ability to work in a multi-disciplinary team environment with effective communication and a collaborative working style
  • Detail oriented with a track record in proactively driving change and business improvements
  • Ability to engage and influence operational and non-operational staff to ensure positive outcomes for individuals
  • Experience in managing multiple work streams, allocation planning, and project management is desirable
  • Proficient with MS Office, TEAMS

Additional Vacancy Information:

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. In addition to a competitive salary that’s regularly reviewed, you’ll also benefit from a wide range of other benefits which includes generous leave entitlement, a market-leading defined contribution pension scheme, a range of voluntary benefits and retail discounts, wellness support and a comprehensive learning and development offering.

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.

Job Information

Job Reference: 5031BR_1703169585
Salary: £45737 - £60983 per annum + DC Pension, Income protection, 8 x DIS
Salary From: £45737
Salary To: £60983
Job Industries: Aerospace
Job Locations: Fareham, Hampshire
Job Types: Permanent
Job Skills: learning design courses atc air traffic management microsift software development training education, NATS
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