IT (Apprenticeship Coach)

IT Digital Learning Consultant (Apprenticeship Coach)

Home Based

You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Skills and Experiences:

Have an organised approach with the ability to handle a large caseload of learners
Strong written skills are essential due to the data recording/written feedback element of the role
Ability to motivate learners as well as work to strict deadlines
A key part of the role is to provide learners with feedback and support on IT Support concepts. It is therefore important that you have:
Recent industry experience working in an IT support environment
Installing, configuring, deploying, managing and troubleshooting Windows and Linux clients and Servers
Working with Cloud platforms such as Azure, AWS and Office 365
Excellent Networking and Operating Systems Skills
Proficiency in basic Hardware setup and configuration
Excellent communication and coaching skills
Self-motivated with a customer centric focus
Ability to diagnose learner needs and adapt to their requirements in a remote environment
Guide and influence issue resolution
Attention to detail with strong administrative skills
Able to manage own time and prioritise appropriately

What we can give you:

Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders

A little more about QA:

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations

Apply now here’s how! Simply hit the apply button. But if you want to know more or have any questions please email

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

Job Information

Job Reference: 1000001612_1655458291
Salary: Negotiable
Salary From: £
Salary To: £
Job Industries: Education and Training
Job Locations: London
Job Types: Permanent
Job Skills: QA Ltd
Apply Now


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