Insurance Adviser

Salary - £39,894.46 – £53,192.62

Closing date – 4th February 2026

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job Purpose/Overview: 

Our Insurance Team is a small, highly dedicated team tasked with maintaining a comprehensive corporate insurance service to NATS. The Insurance adviser provides support to the Head of Insurance and Senior Insurance Adviser, in relation to activities performed by key internal stakeholders covering facilities management, health and safety, commercial, supply chain and legal.

Other Duties Include:

  • Provide guidance to internal & external stakeholders on NATS insurances in particular: Group Business Travel, Risks, Contractors & Contract Works, Motor, Goods in Transit and Hired in Plant.

  • Deal with Employers Liability/Group Travel/Minor Third Party insurance claims (including incidents that could give rise to a claim), undertaking the claims notification and claims management procedures. This may involve interaction with a NATS broker, Legal, HR, employees, third parties and external lawyers.

  • Ensure monies due from insurers are received and processed promptly, and complete monthly reconciliations.

  • Requesting renewal information throughout NATS at all levels & present the information to Brokers in compliance with the Insurance Act 2015, also maintain Insurance Act records as per Insurance Act requirements.

  • Undertake month end accounting functions in relation to insurance premiums.

  • collate renewal invoices, policy schedules, insurance policies and all forms of evidence of renewals from all brokers then distribute the necessary documents to internal stakeholders.

  • Ensure premium payment processes are followed, including overseas premiums, providing a robust audit trail (working closely with SCM using the eProcurement system Ariba).

  • Record and monitor Insurance Broker Performance through agreed KPI’s, reporting results on a monthly basis.

  • Responsible for the insurance team notices, guidelines, procedures and internal control spreadsheets, ensuring a complete audit trail.

  • Liaise and communicate with relevant business areas in relation insurance fire risk surveys at sites agreed by NATS’ relevant lead insurer (and any other required site visits). Follow up on survey recommendations with the relevant business areas, ensuring sign-off by insurers.

  • Ensure Self Insured losses are accurately recorded, to enable a comprehensive company-wide risk management profile is maintained at all times.

Essential Skills and Experience:  

  • A Chartered Institute of Insurance (CII) Certificate is advantageous, however we can fully support a successful candidate to study towards CII certification.

  • Existing work history in Insurance is plus – but not essential, as we provide full training (We find a background in finance / accounting to also be a natural transition, and those working within a similar large / complex corporate environment.)

  • Able to work collaboratively, a good confident communicator.

  • Able to tackle changing priorities, and tight deadlines.

  • Demonstrate a fully professional approach – with a very high level of discretion and confidentiality.

Additional Vacancy Information:

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally – for more information on what NATS can offer you please visit – Why NATS?

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. Find out more here.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.

Job Information

Job Reference: 1197_1769094451
Salary: £39894.46 - £53192.62 per annum
Salary From: £39894.46
Salary To: £53192.62
Job Industries: Aerospace
Job Locations: Edinburgh
Job Types: Permanent
Job Skills: adviser, advisor, Insurance, NATS, Risk
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