Head of Credit Risk

We’re looking for an insightful, motivated and innovative Head of Credit Risk to lead our Credit Risk function and support us deliver exceptional support to our customers. You’ll lead our credit risk team, responsible for building our credit reporting portfolio that delivers dashboards, insights on what our customers are experiencing and how we can support and models to the business.

You will support and Influence senior leaders to prioritise debt prevention activities throughout the customer lifecycle, particularly via the roll-out of smart meters. Actively contribute to E.ON’s data leadership community and maintain best practice standards of data management within the team. Drive a rolling programme of champion/challenger randomised-controlled

debt collection strategy trials to increase the efficiency and effectiveness

of every customer intervention. Promote behavioural insight and experimentation to explore new contact strategies throughout the debt cycle, working with relevant third-party

providers of contact and payment platforms.

Your team will analyse data across our debt book to spot trends, look for potential areas of focus and trends that only the data can spot for us… effectively point out the things we don’t know that we need to know. This is why we need an experienced insightful and curious character that will explore a whole range of hypothesis that are driven by the data, rather than posed by the business necessarily. Your team will also be responsible for any big data builds, i.e. risk profiling, economic modelling and other such larger projects that support insights and strategy.

You will work very closely with the Operations for Credit and Debt and directly influence and build the strategy for how we manage the portfolio moving forward. This strategy will then impact and shape operations, sales, and financials so is far reaching within our organisation.

Your team will be responsible for:

  • Analysing and proposing operational strategies

  • Building insight into our portfolio

  • Understanding and articulating the impact of those strategies on all parts of the organisation

  • Analysing data to spot trends and investigating the root cause behind changes in our debt book, tell us the unknown.

  • Writing queries, notebooks and scripts to answer ad hoc analytics questions Adding to our existing data pipeline infrastructure to deliver data and insight to the business in an automated way

  • Supporting the Credit and Debt Operations giving insight into how to optimise credit strategy based on risk.

  • Supporting the credit team’s operational processes by providing key data items

Are we a match?

  • Able to influence and understand the impact of the strategy across a broader context

  • Passionate about applying technology to solve problems Comfortable delivering results in a fast-paced environment

  • Pragmatic – able to find the solution that balances accuracy with delivery

  • Curious, with a proven ability to learn quickly, independently research and apply new tools, techniques and ideas as well as exploring different options

  • Commercially aware – experience working in a commercial environment, experienced working in a debt environment

  • Bold – comfortable challenging ideas

  • Empathetic

  • Self motivated

What else do I need to know?

  • We’ll have regular team socials and a corporate Deliveroo account for when the need arises

  • Competitive salary

  • 26 days holiday plus bank holidays – this includes a guarantee of for your birthday off if you want it

  • A generous pension scheme

  • The chance to choose from our Flexible Benefits range

  • Location: Nearest E.ON Next hub E.ON Next hubs (Nottingham, Leicester, Bolton or London) with travel to our other sites when required

  • Working environment: Flexible hybrid working – expected in the office 2-3 days a week

  • For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider

  • Closing date – Wednesday 29th June 2022

We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

Job Information

Job Reference: JR100454_1655287726
Salary: Negotiable
Salary From: £
Salary To: £
Job Industries: Oil and Gas
Job Locations: Nottingham, Nottinghamshire
Job Types: Permanent
Job Skills: Reach Plc
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