We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. From courses in Business to Cyber Security, Project Management to Web Development, and more, we work closely with our partner universities and corporate clients across the UK to provide excellent teaching in popular locations around the UK. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees.
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Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning submissions, ensuring they meet the required criteria.
Coach and support an agreed caseload of learners in smaller organisations and corporate environments
Work with internal Digital Learning Consultants and Learning Specialists to provide a link between the classroom and their online learning.
Collaborate with Learning Specialists and Quality Improvement Consultants to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.
Leverage a many-to-many’ mind-set and utilise technology effectively and safely to deliver cohortwide online coaching.
Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line with Company policy.
Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey.
On rotation be available on Zendesk online chat during working hours and provide prompt responses to learner queries
On rotation monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area.
This Role would suit someone with:
Recent industry experience in a Business Analyst role
Excellent research and analytical skills
In depth knowledge of relevant business management principles
Analysed the structure of a business to determine how it operates and determine its objectives
Identified problems with a current business model
Understanding of business change and requirements management
Experience in stakeholder management
Understanding of Business Data Modelling
Prepared and delivered reports to their findings to leadership with comprehensive risk and impact assessment
Developed comprehensive end-to-end test cases at the application and multi-application levels