Administrator within our Higher Education Admissions Team
Birmingham Fulltime & Permanent Opportunity
Are you used to a fast paced, decision-making role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you!
About our role: As Admissions officer for QA Higher Education, you will be responsible for a specified range of programmes ensuring admissions decisions are made in line with the University’s Admissions Policies and Procedures. You will be responsible for processing application decisions in a fair and equitable manner, in line with defined programme admissions criteria, and within agreed turnaround times. Also, you will be responsible to deal with enquiries from internal staff, potential students, recruiters and other external influencers ensuring that all advice and information requests are dealt with efficiently and effectively.
Here’s some of what’s involved:
Review incoming applications, validate applicants’ academic records and/or professional experience;
Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities’ partner;
Ensure all applications are processes within the agreed KPI’s and the highest standard;
Ensure the CRM system is consistently updated and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies;
Provide clarifications to student’s queries in a professional manner;
Work closely with recruitment team to ensure required documentation is received in order to process applications within set deadlines.
Communicate admissions decisions to applicants.
Bring your experience:
Attention to detail and an excellent command of spelling, punctuation and grammar.
Excellent organisational skills with the ability to effectively complete a demanding, varied workload, within the required timescales, in a fast-paced environment.
Confidence, energy and enthusiasm.
Familiarity with Home/EU higher education preferred.
Must be able to make good timely decisions and be accountable for them.
A hands-on and flexible approach to work.
Work well under pressure.
Ability to speak a foreign language would be an advantage.
Experience of working in a customer-focused environment.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!